Reviews
GREAT SERVICE
Worked with me to get the best deal possible. Enjoyed the experience. Also brought car to me ready to go. THANK YOU
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Franklin, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Modern Nissan of Winston Salem Team
Great Service Advisor
Zach was terrific. Explained everything that the mechanic found, asked me questions and made recommendations. A super Service Advisor. I'll ask for him next time.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mike and thank you for your kind words. We are very happy to hear that our team was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Modern Nissan of Winston Salem Team
Nissan Altima work
I had the car in for an annual inspection, tire rotation, and backup camera replacement. I received great service (from Frank). The work was done exactly on time. The waiting room was comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for this glowing review of our service center, Betty! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Modern Nissan of Winston Salem Team
Customer service on point
The team effort to get the transaction to the finish line was awesome. From the dealership manager to the salesman. It was all hands on deck.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and this review, Gwendolyn. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Modern Nissan of Winston Salem Team
service department
customer service. Very Professional. sam was great (service department). Sales was a very dishonest department. I would never buy another Nissan.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christine, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit to the sales department. We hope to talk with you soon. Sincerely, The Modern Nissan of Winston Salem Team
Helpful Staff, Quick Service
It's quick. They do their job, and don't try to sell you on anything you don't need, but let you know your options, and their recommendations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Noemi, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Modern Nissan of Winston Salem Team
Courteous
Quick, easy and everyone was very courteous. I was in for my first oil change on my new Rogue, so first impressions were important.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone, Laura. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Modern Nissan of Winston Salem Team
Good service!
Very helpful and correct time estimate for when my vehicle would be ready. Everyone was very nice and explained throughly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Haley! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Modern Nissan of Winston Salem Team
Excellent dealership to deal with.
Ralph is an awesome guy to deal with in service. Love having the shuttle to take and pickup at work. From buying to servicing a car, they are top notch.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kevin, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Modern Nissan of Winston Salem Team
Great service
Very friendly staff willing to go the extra mile to put you in a car of your choice. Including traveling to pick up the one you want at another dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Charlotte. Sincerely, The Modern Nissan of Winston Salem Team