Modern Nissan of Winston Salem

(2,356 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (833) 867-0200 (833) 867-0200
Used (877) 586-2661 (877) 586-2661
Service (866) 404-0863 (866) 404-0863

Reviews

(2,356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Nissan of Winston Salem from DealerRater.

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Great service, friendly staff

Frank was very kind and courteous. He took great care of me. Though the wait time was a bit longer than I would have liked, Frank gave me a discount on my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Melissa! It is great to hear about your recent service experience. I will certainly pass on your feedback to Frank as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Modern Nissan of Winston Salem Team

Jhon salesperson

Excellent customer service. Very professional team. They took the time to explain my options. We are fully satisfied with the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jaime, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Modern Nissan of Winston Salem Team

Great service

Service was very friendly and very fast. Definitely will be coming back in the future. Employee who helped me was excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jacob, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Modern Nissan of Winston Salem Team

Thank you Nissan Service!

Frank was prompt, friendly, and took care of me like a queen! Right on time. I pulled up and Frank was out there in the rain to get my info and keys with his handsome smile and pleasant manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your outstanding rating about our service department, Laura. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Modern Nissan of Winston Salem Team

Good Salesman

Salesman was great!! He worked with me till we got a deal! He was very nice and made the process easier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your review brightened our day, Sara! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Modern Nissan of Winston Salem Team

Great service

On time for appt and completed service in timely manner. Service agent was courteuos and friendly. Would recommend this facility for future repair work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Modern Nissan of Winston Salem Team

oil change, tire rotation

The attention was immediate but the wait was very long, the customer service was excellent and good quality maintenance work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Gabriel, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, The Modern Nissan of Winston Salem Team

Service is excellent

Satisfied Customer, Satisfied Customer, Satisfied Customer, Satisfied Customer. I have nothing else to say at this point. Satisfied Customer, Satisfied Customer, Satisfied Customer, Satisfied Customer. I have nothing else to say at this point.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Modern Nissan of Winston Salem Team

GREAT SERVICE

VERY PROFESSIONAL AND WORK IS GOOD!! WORK WAS DONE IN A TIMELY MANNER. GREAT AREA TO WAIT IN FOR WORK TO BE DONE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us this feedback, Phyllis. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Modern Nissan of Winston Salem Team

Great service done in a timely manner

Everything was handled in a timely manner great customer service very knowledgeable service department always nice and knowledgeable clean and friendly service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for sharing your positive experience with us, Donna! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, The Modern Nissan of Winston Salem Team