Modern Nissan of Winston Salem

(2,356 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (833) 867-0200 (833) 867-0200
Used (877) 586-2661 (877) 586-2661
Service (866) 404-0863 (866) 404-0863

Reviews

(2,356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Nissan of Winston Salem from DealerRater.

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Great service

The salesman we worked with was very nice and professional.He listened to our needs and we found the perfect vehicle. We will definitely be going back for future purchases

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeffrey, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Modern Nissan of Winston-Salem. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Modern Nissan of Winston Salem Team

Great service

The service technician, Ralph Lusk, is always very professional and friendly at the same time. I ask for him each time I go there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Modern Nissan of Winston Salem Team

Nissan service

Ralph was great to deal with when I had my Altima serviced on 3/28. Excellent customer service and just a nice guy to talk with. I'm a 31 year Home Depot employee and I know about good customer service. Thanks Ralph

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, The Modern Nissan of Winston Salem Team

Great service. Clean

Quick and easy. Everyone is always so helpful and friendly. Any questions I have are always answered. Will recommend to any friends or family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate the kind recommendation, Cassie. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Modern Nissan of Winston Salem Team

Excellent service

The sale representative customer service was excellent. The facility was clean and all the staff greet and welcome you with respect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tracy-Ann, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Modern Nissan of Winston Salem Team

Great Customer Service

It was a standard service visit. All went well. It was just an oil and filter change, with tire rotation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for giving us the opportunity to service your vehicle, Charles. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Modern Nissan of Winston Salem Team

great service this time.

The service was fast, no high pressure up-sales done. Just stick to doing fair business. This trip I was Pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Clarence, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Modern Nissan of Winston-Salem. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Modern Nissan of Winston Salem Team

Professional, helpful staff

The.Nissan staff that.I personally had contact.with did and said everything right. They could not have been.more helpful, polite and all good stuff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Delaine, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Modern Nissan of Winston Salem Team

Wonderful Experience!

Service was performed in an expedient and professional manner. Waiting area was clean and neat. Free multi-point inspection also reassures me that my car is in good working order.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We love hearing from our customers, so thank you for taking the time to write this glowing review, Don! It's wonderful to hear that our staff at Modern Nissan of Winston-Salem was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Modern Nissan of Winston Salem Team

Good service, will return

Good service, attentive staff, done sooner than expected. Comfortable accommodations while waiting as well. Definitely one to recommend. Five stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Patrick, we cannot thank you enough for your wonderful review of Modern Nissan of Winston-Salem and your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Modern Nissan of Winston Salem Team