Reviews
Great service
Efficient courtesy absolutely great will always come back Clean facilities Am very impressed with staff and mechanic great service courteous efficient care for customer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carolyn, thank you for sharing this great feedback with us. We feel our service department is what makes Modern Nissan of Winston-Salem special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Modern Nissan of Winston Salem Team
The service we received during the purchase of a Nissan
The service we received during the purchase of a Nissan wasn't pleasant, kinda sceptical of purchasing there again
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you. Sincerely, The Modern Nissan of Winston Salem Team
great service from Frank!
Frank was amazing. he explained everything thoroughly, he was patient and he was kind. I believe he also realized that some of the things my car needed were quite expensive, and he thoroughly explained to me the payment plan program Nissan offers. At the end of the service, he walked me to my car instead of just handing me my keys and pointing. I thought that was such a nice touch! he exuded customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Supriya, we are truly grateful for this awesome review! We are thrilled that Frank was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Modern Nissan of Winston Salem Team
Satisfaction
Prompt , courteous, professional staffing. Questions answered and issues are to be addressed as needed . The sales and services departments work together to create a good and comforatable atmosphere.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lydia, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Modern Nissan of Winston Salem Team
Great Sevice
I have found that each time I go for a service check or repair - I receive the same Quality of service and professional attention, reasonable wait time - vehicle completed when promised!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Janet. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Modern Nissan of Winston-Salem, we value our customers and we look forward to seeing you down the road. Sincerely, The Modern Nissan of Winston Salem Team
Good service this time
This time, it was surprisingly fast service except our waiting time for check in. We arrived at 2:55 pm, our appointment at 3 pm, check in at 3:24.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We apologize for any inconvenience you experienced. We understand how frustrating this can be and we are doing our best to ensure that all customers receive timely service. Please let us know if there is anything else we can do to help. Sincerely, The Modern Nissan of Winston Salem Team
Great Service
The time of my scheduled appointment.The shuttle ride home and the promptness of the driver in coming to my home to return to the dealership for my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Deborah, it is important our customers feel completely confident with the customer service they receive and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Modern Nissan of Winston Salem Team
Oil change tire rotation
Service department was easy to work with appointment time was right on schedule . Service technician was helpful in explaining the recommended services recommended
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your excellent input, Angela! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Modern Nissan of Winston Salem Team
Service
They seem to get the Vehicle into the Service department and get the Service done quickly..Good Job on Mechanic part...
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cheryl, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Modern Nissan of Winston Salem Team
Pleased with my truck purchase
Easy to shop and get through quickly and clearly. Salesperson located the truck I was looking for, managed the paperwork quickly. I was able to make my purchase without spending my whole afternoon at the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us, Aura! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Modern Nissan of Winston Salem Team