Galpin Ford

(2,591 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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I had a fantastic experience with Adrian at the Ford

I had a fantastic experience with Adrian at the Ford dealership. He was incredibly friendly and made the car-buying process smooth and enjoyable. He offered us a great deal that exceeded our expectations. I would definitely return to him for future vehicle purchases. Highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi Ivette, we are happy you found the team helpful in the purchase of your new car! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Samuel was very professional and polite.

Samuel was very professional and polite. He was quick to respond to questions and made the processes so easy and quick and was able to answer all of our questions. Definitely recommend him to contact if you’re looking for a vehicle.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are happy to make your experience fun and engaging! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

I emailed Don Rhode but wasn’t ready to buy a car.

I emailed Don Rhode but wasn’t ready to buy a car. I wanted to let him know that in the future that I’d be interested. Since I heard what he has done for his customers on KKLA, I was hoping he would be able to do the same thing for me. I live in Orange County, so if he sold me a used Toyota Camry with the specific criteria I have told him, and then drove the car and dropped it off to where I live, I would be really impressed and grateful. We’ll have to see what happens when I’m looking for a car. Don and his team were very friendly and helpful. I was surprised that they were looking for a car when I said I wasn’t.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Adrian was amazing.

Adrian was amazing. He found me the perfect car. He made the process actually enjoyable and got me the perfect car when I didn't think I had a chance at getting it. He's gained my business for life and I'll be recommending him and Galpin to everyone I know. Thank you again Adrian!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hello, we're happy you found our staff to be supportive during your experience here at Galpin Ford. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Adrain provided the best customer service I have ever

Adrain provided the best customer service I have ever had! He was efficient, honest, friendly, yet professional. He made the whole transaction as quick and painless as it could be. I will never go to another dealership again. Adrian earned my trust and my loyalty! He was a great help and is an even better person! I highly recommend him!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Always a great help when I need a vehicle or advice.

Always a great help when I need a vehicle or advice. Wonderful agent who will go above and beyond to make sure everything is satisfactory.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Robin, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Great customer service and salesman the paperwork went

Great customer service and salesman the paperwork went great had no problem and the best thing he found a great car for me and I was in and out in no time and on my way.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Adrian is a great guy, he made the process of buying used

Adrian is a great guy, he made the process of buying used so easy and comfortable. He went above and beyond to help explain everything to me and help get me what I wanted. Thank you Adrian B.!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

This was our seventh purchase from Galpin and Adrian.

This was our seventh purchase from Galpin and Adrian. What more can I say but he’s the best in the biz. He’s just a great guy who really cares about his customers from beginning to end and beyond. It’s been a great experience every time.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jason, your wonderful feedback and rating mean a lot to us. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

I highly recommend working with Sam for your next

I highly recommend working with Sam for your next vehicle. He was very professional, patient and polite. He made sure to understand what I was looking for in a vcehicle and only showed me great options without a hard sell approach.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Dwayne, we are happy you found the team helpful in the purchase of your new car! Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com