Galpin Ford

(2,591 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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Looking for a new SUV to replace the one I totaled!

Looking for a new SUV to replace the one I totaled! Found one online but I went to the wrong Galpin dealership. Teddy O'Meir was the first person I met and he told me where it was and rather that just have me go over there, he offered to take me there. I asked plenty of questions since it was a used car and I had a bad experience when I last purchased a used car at another dealership. Teddy was very helpful and knowledgeable about the history of the vehicle and why it was on the lot. His thoroughness and non hard sell approach made purchasing the vehicle a simple decision. Teddy was also very personable and which also played a role in the vehicle purchase. He didn't come off as making you feel like you were just another sale. He also followed up a couple days later to see how the everything was going. Great salesman and great car buying experience. Give Teddy a raise and don't let him go!!!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi, we are happy to hear of your positive experience with our location. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

We have purchased multiple cars (7?

We have purchased multiple cars (7?) from Galpin and continue to go to Galpin even though we’ve moved farther away. Their customer service and cleanliness is always top tier. We’ve gone to Adrian specifically for the last 4 car purchases and have recommended our friends and family go to him as well. He’s the best!!

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  • Overall experience 5.0
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Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

This was a great experience from beginning to end.

This was a great experience from beginning to end. David was honest and I don’t say that easily or typically. Galpin was able to help me find numbers that fit my budget to get the car that I wanted. And Sam in finance was very pleasant as well. I LOVE my Mustang Mach-E

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  • Overall experience 5.0
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Dealer response

Kristi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Teddy O’meir was amazing to work with.

Teddy O’meir was amazing to work with. Very professional, no pressure sale, complete professional

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi David, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

El diler es muy bueno el personal son muy amable especial

El diler es muy bueno el personal son muy amable especial mente el señor adrian me atendio muy rrapido y muy amable

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  • Overall experience 5.0
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Dealer response

Hola Ramón, nos alegra que nuestro personal te haya resultado tan útil durante tu experiencia en Galpin Ford. No dudes en llamarnos si hay algo que podamos hacer por ti. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

David was a great salesman and was very transparent with

David was a great salesman and was very transparent with me about everything. He was also very patient with me so I could figure everything out on my end!

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

This is the second car I have purchased from Galpin this

This is the second car I have purchased from Galpin this year. Both experiences were extremely easy and fair. David is to be commended on his customer service as I spent a lot of his time when he had other to tend to. There was absolutely no sales pressure from David or anyone at the Dealership. Keep up the good work !

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  • Overall experience 5.0
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Galpin Ford. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Very friendly and professional service and did everything

Very friendly and professional service and did everything to assist with purchasing a car with our less than perfect credit. Sam is as friendly and professional as they come. I highly recommend consulting with him if you're considering purchasing a car.

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  • Overall experience 5.0
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Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

I live in the bay area and I’ve purchased a few vehicles

I live in the bay area and I’ve purchased a few vehicles from Galpin and I’ll never go to anyone else. Adrian is awesome — honest, very responsive, non-salesy, and a genuinely nice guy I’d grab a beer with. Appreciate he and Cheryl making every transaction seem less.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Miguel Lopez helped us find the perfect family car.

Miguel Lopez helped us find the perfect family car. We now have 2 under 2 and we wanted something comfortable and stylish. Thank you for the great service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com