Reviews
This dealership has helped me and my family out for the
This dealership has helped me and my family out for the past 10 years , their service has always been outstanding, they get to know u on a personal level so they make you feel like there general care is to help u and not make a sale off of you. Thank you Galpin but More then anything thank you Samuel for your level of expertise and general help your highly appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Ford. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
0 stars.
0 stars. Do not take your vehicle to this dealership. I am a veteran and I have been a loyal Ford customer for over a decade. I brought my car in for a tune up and they told me I need a new engine because of a manufacturer defect that they are not willing to fix. It has been a month and I am still experiencing trouble getting ahold of anyone. Find a different dealership, Toyota is a much more reliable option.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Niko, we certainly don't want our customers to feel this way when they leave our location. Please contact us by phone or email so that we may work together to resolve this matter to your satisfaction, or if you'd prefer that we contact you, please send us your contact information and we will follow up with you. Thanks for sharing, and we look forward to speaking with you soon. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Great service, very attentive to details, answered all
Great service, very attentive to details, answered all questions and has followed up throughly, will definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mando, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Came in to get my first car and Samuel was a huge help!
Came in to get my first car and Samuel was a huge help! He got me the perfect car with my budget and I’m so glad he did such a good job in helping me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
This is my 3rd purchase at Galpin all 3 have been great
This is my 3rd purchase at Galpin all 3 have been great experience. Good service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Welcoming made us feel welcomed amazing salesman and easy
Welcoming made us feel welcomed amazing salesman and easy and very nice place highly recommended
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Christian, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
They were very helpful and professional outstanding
They were very helpful and professional outstanding customer service. The whole buying experience was very positive and great for first time husband and wife buyers for a family car. I recommend highly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy we could provide you with a positive experience! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Very professional, they went above and beyond in helping
Very professional, they went above and beyond in helping us purchase our new vehicle. We were very pleased with the service. Teddy O’Meir is a very genuine salesman which is insanely rare to find these days. I can’t see myself working with any other salesperson in future purchases!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Samuel Sánchez went above and beyond when helping me.
Samuel Sánchez went above and beyond when helping me. I was originally not looking into trading in my car, but after seeing what offer and talking to him I decided it was the right time to do so.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sandy, thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Real made the ordering process as easy as it gets really,
Real made the ordering process as easy as it gets really, I was expecting to be in the dealership the whole day but he had everything started in advance and ready for me when I arrived. Really the best service I could have asked for and I high recommend working with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Ford. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com