Galpin Ford

(2,591 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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Best deal of the year, thanks to Samuel Sanchez, he did a

Best deal of the year, thanks to Samuel Sanchez, he did a great job, thank you man! Really grateful for the F350 he was able to get me into, he helped me a way no other salesperson has! Recommend him to everyone else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

In a world where dealerships continue to overcharge

In a world where dealerships continue to overcharge customers Galpin is fair and plays by the rules. Real Andrews in sales went above and beyond and should get an award.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Overall a great experience, very smooth, fast as can be,

Overall a great experience, very smooth, fast as can be, awesome hospitality. Would surely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Galpin was so great to work with and made the process of

Galpin was so great to work with and made the process of buying my car incredibly fast and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Excelente lo recomiendo mucho Aron el vendedor me ayudó a

Excelente lo recomiendo mucho Aron el vendedor me ayudó a comprar el carro que yo quería y estoy muy agradecido Galpin Ford #1

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hola, nos alegra que haya encontrado que nuestro personal le brindó tanto apoyo durante su experiencia aquí en Galpin Ford. Háganos saber si hay algo más que podamos hacer por usted. ¡Nos vemos en el camino! Neda Vega Directora de Relaciones con el Cliente (818) 922-3635 nvega@galpin.com

It was a good thing that Samuel Sanchez had helped my

It was a good thing that Samuel Sanchez had helped my wife and Son in the purchase of their vehicle a couple years ago, the way that he handled the sales to both of them helped to create a bond, this relationship allowed my wife to easily remember the service that he had provided to them, allowing her to immediately refer him to me in the purchase of my next vehicle, she explained to him exactly what was my expectation. When I made contact with him, we was all ready for, he showed me a vehicle that I found to my liking right away, I didn't look at any other, we sat down and took care of the paperwork in a snap, and in no time I was driving a very that had impressed me. Samuel Sanchez, I'm congratulating you for a job well done. Muchas Gracias.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Amazingly Stress-Free

I had the easiest, most stress-free experience buying my Bronco Sport, which normally doesn’t happen when I’ve bought a car in the past. The salesperson who helped me was Jonathan Roberts. He was professional, attentive, and listened well to what I wanted, He was very knowledgeable, had good communication skills, answered all my questions clearly and didn’t make me feel pressured to make a decision immediately. I really appreciated his helpfulness and easy-going attitude that made me feel comfortable. I highly recommend him and would definitely refer people to him. Thanks Jonathan! I love my Bronco Sport!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Arlene, thanks so much for your feedback. We're thrilled you found our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Carl was great!

Carl was great! Can't complain at all about the car buying experience at Galpin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Carl was very professional in helping me with the

Carl was very professional in helping me with the purchase of my vehicle. He was very helpful answering all my questions or concerns. I’m extremely satisfied with his work ethic and I will definitely be recommending him to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com

Everything went as planned.

Everything went as planned. No hiccups to speak of . Very professional . Was a pleasure to work with you . Thanks for the pumpkins !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com