Reviews
Gabriel made our experience at Ford a great one.
Gabriel made our experience at Ford a great one. He is very positive, accommodating, and fast working! Throughout the long process of selecting our car, he made sure we understood the timeline and made us very comfortable. Highly recommend working with him the next time you are interested in a ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Garik, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Joseph Morad Assisted me on my purchase.
Joseph Morad Assisted me on my purchase. He was knowledgeable and made the process easy. Thank you, Joseph.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
I worked with Jeff Llacuna in the commerical vehicle
I worked with Jeff Llacuna in the commerical vehicle office. Jeff is professional, patient and helped get me/my business the perfect truck. I highly recommend working with Jeff for your next purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Ford. Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Galpin was great it was a very easy process I enjoyed how
Galpin was great it was a very easy process I enjoyed how fast and easy it was will definitely come back and purchase my next car here. My sells guy Martin was the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Ford. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
I never give out my home phone or email AND I had a bad
I never give out my home phone or email AND I had a bad experience with Galpin some years ago, but when I SAW it was Real and I felt like I 'd known him for YEARS on "General Hospital", Law and Order etc, I made the exception..GLAD I DID!!! He made an appt. same day, listened to what I said and found me everything I wanted!!! We looked and drove a car--Escape-- It was great. He was honest about price and telling me what he thought I would truly need and what was just "fluff" He was Perfect! And since he plays a detective on GH... You knew he wouldn't lie!!! He told the finance guy to stay (and he did) he gave me a voucher for a lovely dinner while they were getting my car detailed AND he's even taking my Old Escape with a busted short block and making that part of my trade in too! WHAT MORE COULD YOU ASK FOR??? If I could buy 5 more cars from him, I would!!! THE VERY BEST! (GO TAGGERT!!!)
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Jeff Llacuna is the best to work with!
Jeff Llacuna is the best to work with! Helped our business get 3 cars from him and he even did the legwork for me to get them shipped to Hawaii!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Steve, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Jeff was very easy to work with.
Jeff was very easy to work with. We were able to work everything out online and through text. He made it so simple to locate the truck for us as well as deliver the truck to our business too! Wouldn't work with anyone else but Jeff Llacuna!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
I’ve been working with David Martin for over a year and a
I’ve been working with David Martin for over a year and a half. He’s a great salesman and I will 100% recommend him to anyone looking for a new or used vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. We appreciate your business. Be safe on the road. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Carl is the most thoughtful and generous person that I
Carl is the most thoughtful and generous person that I have ever had the pleasure of dealing with. He treats me and my family so well that we would not even think of ever buying a car from anyone else. Simply put he is the best. He makes this experience, which is a very strenuous experience Seamless every time. I cannot thank him enough for the time and patience that he spends with us every time we go see him. There is no doubt that Galpin Ford is very fortunate to have a person like Carl representing them as he does in his role for their company. I don’t think that I am the only person that Carl treats this way, however, he makes me feel that I might be. He has been kind and generous with his time and that is why I continue to patronize Galpin Ford. I would like to close by saying That I am very appreciative of the way Carl Carda treats me in the car buying experience. Beyond that we have become friends over the years and that is more meaningful than anything else he has ever done for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Galpin Ford. It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Happy motoring! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Thanks AGAIN!!!
When I was young I purchased two cars at Walker Berge in West LA and was lied to, and basically ripped off. I moved my business to Galpin and it’s no wonder why Berge is out of business now! This is where I met Bob Navarro & Arron Diyarza. What straight up honest guys! I have just purchased my third car from Bob and sent friends that also have purchased from him. Being a partner of a high end music retail store my whole life I’ve taught sales techniques and given seminars to over 1000 people. Your goal should be to Make Dreams Come True! If you are going to be successful in sales it must be a win-win relationship. Your customers will be “loyal” to you and return! BOB & ARRON are those salesmen! I’ll see you in a couple of years and be sending everybody your way. :) Thank you again!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rick, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com