Galpin Ford

(2,592 reviews)
Visit Galpin Ford
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 9:00am–8:00pm Closed
2017 state dealer award
View 9 awards
2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 318-0803 (888) 318-0803
Used (888) 301-2648 (888) 301-2648
Service (888) 204-1951 (888) 204-1951

Reviews

(2,592 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Galpin Ford from DealerRater.

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Very nice environment and very good professionals! David...

Very nice environment and very good professionals! David was extremely polite with me and my wife. I would definitely recommend Galpin ford and David for my friends and family. GREAT DEALERSHIP GREAT SELECTION THEY MACHED MY ASKING PRICE!!! PERFECT!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Galpin Ford is the best!

I have leased and brought cars from this dealership for years! I am so impressed with the customer service there, its awesome. I am now leasing a 2014 Ford Fusion and I love it! My salesperson, Michael Moses was so helpful and really fighting for me. In fact the whole team was awesome in getting me something that I could afford to lease. Once again Michael, thank you for being there for me! All you guys are awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Barbara, we are happy to make your experience fun and engaging! We appreciate your recommendation of Michael and the staff here at Galpin look forward to further serving you in the future! Also, if you would like to keep up with us, we have a Facebook page you can join: http://www.facebook.com/GalpinFord. Jeff Skobin Marketing Manager- Galpin Motors (818) 778-2255 jeff@galpin.com

I live about 80 miles from Galpin Ford, so did all my...

I live about 80 miles from Galpin Ford, so did all my business over the phone. I was put in touch with Jose Gonzalez, at Galpin and he was very friendly, professional and overall knowledgeable, some questions he didn't know the answer right away, he figured it out within minutes. I'm a picky customer and I'm pleased to say this will be my first time giving any business a FULL FIVE STARS. With employees like him is that businesses thrive. As soon as I drove in to the lot, I saw my car waiting for me, my paperwork was ready and the deal was sealed. He walked me through the whole process of my first new car purchase. He was very respectful of my requests and didn't try to push for more. (I would have left as soon as he started pressuring me to buy more and more than what I had requested). I highly recommend this dealer and make sure you ask for Jose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service! I recommend this dealer...

Excellent customer service! I recommend this dealer especially the sales consultant David Samir for his outstanding assistance. He worked hard to take care if us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

excellent service!

Excellent experience with everyone involved at this dealership. The salesman -Curtis Cresall was attentive and courteous. He was extremely knowledgeable about the vehicle we purchased. He was patient throughout the whole process from beginning to end. He assisted us in every way and answered all of our concerns. I would recommend to anyone to go see this salesman and he will make you feel like just someone you can talk to about any vehicle there without any pressure what so ever. A true professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent experience with everyone involved at this...

Excellent experience with everyone involved at this dealership. The salesman -Curtis Cresall was attentive and courteous. He was extremely knowledgeable about the vehicle we purchased. He was patient throughout the whole process from beginning to end. He assisted us in every way and answered all of our concerns. I would recommend to anyone to go see this salesman and he will make you feel like just someone you can talk to about any vehicle there without any pressure what so ever. A true professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gary Tonoyan is the man!!

Went in there on saturday Jan 18, 2014. Gary was simply a nice guy to start off. He was very knowledgeable and most importantly very patient through out the process. I got a great deal on the car that I wanted and I got more options than I originally thought I could afford. I would recommend Gary to any of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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just bought an explorer from galpin ford !!

Galpin Ford an their very efficient sales person Roberto Guerrero made this experience for my boyfriend and I go so well. Purchasing a vehicle is an important transaction but at Galpin Ford they make it so shopper friendly. I would highly recommend this dealer ship to all my friends and family. Thank you again Mr. Roberto Guerrero. ..we're very happy with our new "Explorer." We love the Ford brand and because of your great customer service you have won our loyalty. God bless you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was very nervous in having to get a new automobile as...

I was very nervous in having to get a new automobile as my last car that I bought from Galpin Ford was a 1998 Explorer XLT and I had it for 15 years! My Explorer was tired and although it was hard for me to let it go I knew that it wasn't safe for me to drive anymore. Time for a new car. The no brainer part was that I knew where I would go to buy one...GALPIN FORD!! The GM Terry Miller linked me up with Patrick Wellman and I had a great experience. He was very personable and made me feel comfortable and that all my questions were important to him. I left with a great price on a 2014 Ford Escape and I couldn't be more happier about my choice or my experience. GO GALPIN!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love my ford Flex Gary Tonoyan!

I had an amzing experience at Galpin Ford. At first I was nervous as my sales representative had moved on to a training position. However he came out to talk to me and he picked just the right salesman to assist me with leasing my new Ford Flex. He introduced me to Gary Tonoyan. Gary is such a patient person. I am a hard sale, I came back several times asking questing, test driving the vehicle and trying to get the best deal possible. Gary did a lot of work to get the color and type of flex that I wanted and made me feel at ease while I made my choices. He is very trust worthy and kind. I felt very well taken care of by him and the staff at Galpin Ford. The owners even came by to greet me while I signed my lesse agreement. I was trilled that they took the time to chat with me. It made me feel like they really care about their clients and wanted me to know how important all their customers are to them. I think their caring is why their dealership runs so great. I feel very good about the deal I received and would highly reccomend Galpin Ford to anyone I know or meet. I will be recommending Gary to everyone I know. He is honest and I felt like he wasn't the typical salesman just trying to make a sale. He really knows what he's doing! Thanks Galpin and Thanks Gary Tonoyan!!!! I love my new Ford Flex. I love the color blue you were able to get for me and I had a great experience dealing with you. I will be back to buy a car from you next time too! Gary Tonoyan = highly recommended!!!! Thanks again Gary!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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