Reviews
Excellent
I just leased my Ford Fiesta today with Curtis Cressall at Galpin Ford. He took care of everything I told him on the phone and everything was ready when I got to Galpin today. Loved my experience here and I would totally recommend it! Thank you, Curtis.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Curtis Cressall
Curtis Cressall was professional and made the experience painless!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My new Mustang is awesome
My new Black 2014 Ford Mustang GT Premium coupe is awesome! I had a fun experience buying it and it is great and I'm enjoying my Mustang GT
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Curtis Cressall = Superhero?
I just purchased a 2014 Ford Focus SE hatchback and my salesperson Curtis Cressall from Galpin Ford was awesome! Not only did he beat all the other dealers I checked out for the same car but he gave me more features for a lesser price all while prepping the paperwork super quick so that I wou;dn't have to wait around for a long time. I haven't bought a new car since 2006 and this was the best experience in customer service thus far. I would recommend Galpin and Curtis any day of the week!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Selection & Service
got a great deal today at Galpin Ford with the help of Curtis Cressall
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
went to Galpin to find new car for daughter , we found...
went to Galpin to find new car for daughter , we found what we wanted with the payments we wanted , daughter is very happy and so am i .........
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not too salesy
I?ve never been someone who liked the sales process. Whenever possible I?ve made my purchases online. Mainly because I hate (I know it?s a strong word but here I really mean it) being hassled by sales people. So needless to say I was really dreading the thought of going down to Galpin to narrow my car selection between a Focus and a Fusion plug-in. When I got there and spent all of about three minutes walking the floor it happened. A salesman approached. Hear we go I thought? To scare him away I quickly told him that I was just here to look/research. That I had no plan in buying. He still offered to help. Great I thought, now he?ll just pressure me to make a purchase the entire time. Much to my surprise, he didn?t. The salesman, Michael Knerr, spent about an hour and a half with me and never placed any pressure on me to buy. We took three test-drives, albeit one very short one. He was both knowledgeable about the cars, courteous and patient. At the end of the day he did give me his b-card in case I decided to return or had more questions but that was all. It truly changed my view of the whole process and when I return to Galpin to make the purchase in a couple of weeks, I will be sure to use Michael again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Mike & Josh Moses are the BEST!!
Our family loves Mike & Josh Moses!! I sound cheesy, but we got the best deal, in a short amount of time for EXACTLY what we wanted!! We would never go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Have been dealing with Galpin for years!! and I have to...
Have been dealing with Galpin for years!! and I have to say this recent purchase of my new 2014 E-350 went flawless...Dana Singleton and Mike Peyton went out of there way to make this deal to the point and explained everything in a fair honest manor!! also Thanks to Terry Miller for lunch!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome super and friendly staff!
Today I leased my second car from Michael Moses at Galpin. He and his son, Josh Moses, were such a joy to work with and made the process so easy! Michael listened to everything I needed and helped me to get a fantastic deal! He gives 110% and really works hard on behalf of the customer. Both times I went in, he was able to get me out the door in a brand new car in the blink of an eye. He is truly incredible and I will never go anywhere else to buy a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase