Twin Pine Ford

(1,066 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2015 consumer dealer award
New (888) 709-4172 (888) 709-4172
Used (866) 930-6699 (866) 930-6699
Service (888) 698-7303 (888) 698-7303

Reviews

(1,066 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Twin Pine Ford from DealerRater.

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Stay away from this dealership, they lied to us about

Stay away from this dealership, they lied to us about financing and did the loan backwards now we are unable to finically recover. When we called to address it they said there is nothing they can do to fix it. They want to argue over what the bank states and at they are not being truthful. Bottom line they will say what they need to in order to make a sale no matter how it affects the customer. We had to even hound them for sales paperwork to be sent to us and ended up driving back out to have it printed out to have a copy of the contract.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I’ve used their service department for many years now and

I’ve used their service department for many years now and love them. When it was time for another vehicle Ryan was great to work with. I love my MKC!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ryan was very professional.

Ryan was very professional. Helping us through the process of purchasing and trading in our vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Went there to look at A Chevy Silverado 1500 and ended up

Went there to look at A Chevy Silverado 1500 and ended up purchasing the vehicle today the salesman Andrew was very helpful and very informative whole process was very smooth and fast great dealership will go there again to purchase a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AWESOME CARE

SETH B IS AWESOME AND ENTIRE VIBE OF THE DEALERSHIP WAS FREINDLY AND OPENING. From start to finish it felt like family. A must stop

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buy HERE!!!

Knowledgeable, friendly, and as honest as a dealer can be! Dan Westin is a stand up guy and super amicable. The F&I manager knew my Twister reference right off the bat when I bought my flame red Ram 1500. Thanks for making my dream come true team! Dan G., West Chester, PA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car buying experience!

Great car buying experience! Our salesman Ryan was professional, personable, and knowledgable. There was no “BS” and he worked hard to put together a deal. Alex in finance was just as great. He explained financing and warranty options without the pushy tactics other dealers use. Will be recommending Ryan and Twin Pine Ford to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worst car buying experience of my life.

Worst car buying experience of my life. Will never do business with them again. Don’t trust them!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Did the majority of searching for the car online.

Did the majority of searching for the car online. Once I spoke with Dan Webster from twin pines Ford it all started to happen. He worked with me to insure I got the right deal and he worked with the sales manager to make a deal that fit my budget. I drove two hours to pick up my Bronco and when I arrived the car and paper work were already to go. The finance manager was very efficient and friendly. The sales manager came out to introduce himself and offered to answer any questions. The whole atmosphere of the dealership was warm and happy. I got to ring the new sales bell and Dan took a picture of me with my new Bronco. No hard pitches. I have bought over 20 cars in my life and this was my best experience ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Staff was friendly and easy to work with.

Staff was friendly and easy to work with. The dealership was very clean and presented itself well. The buying process was the easiest I’ve seen. And the price was great. Couldn’t ask for a better experience. Thanks Dan and Twin Pine!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.