Twin Pine Ford

(1,066 reviews)
Visit Twin Pine Ford
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2015 consumer dealer award
New (888) 709-4172 (888) 709-4172
Used (866) 930-6699 (866) 930-6699
Service (888) 698-7303 (888) 698-7303

Reviews

(1,066 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Twin Pine Ford from DealerRater.

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Nice Deal!

Went to look into purchasing another vehicle. I was helped out and didn't feel pressured. I left with a really great deal! This is my second purchase from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Long distance car buying!

How easy is it to buy a new car when you are over 500 miles from the dealership? Well, Twin Pine Ford made it super easy! I couldn’t be more pleased with the whole process! The salesman gave me a quote with very clear options for financing. I was able to arrange shipping and tag/title registration, which means when I get the car, I do nothing but drive the new Mustang! What an excellent experience it was! Everyone was so helpful, the salesman, financing, and the owner! I definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome

Awesome, Transparent, Courteous! Ed was upfront and set expectations. He is a valuable resource to your company and should be promoted to the Director of Customer Experiences and Services for others to follow.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great purchasing experience

Had a great experience purchasing my new truck, everyone was very helpful. Especially the salesman who was a great help throughout the process. The pricing is fair and truly haggle free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Recommend

Closed out purchase quickly. Car was priced right. Everyone was very helpful. Facility was nice. Car was clean and ready to go when deal was done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stay away

Would give 0 stars if possible. Scheduled an appointment for Thursday at 4pm. Received a call at 318pm confirming appointment with salesman. Told them I would be there and was about 20 minutes away. Received call at 345pm from sales manager said the car was already bought by someone that was coming from 3 hrs away and they could no longer sell it to me but tried to show me other cars in the lot. The whole thing was the epitome of a shady car dealer. Do yourself a favor and go somewhere else and work with an honest dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Would give 0 stars if possible.

Would give 0 stars if possible. Scheduled an appointment for Thursday at 4pm. Received a call at 318pm on confirming appointment with salesman. Told them I would be there and was about 20 minutes away. Received call at 345pm from sales manager said the car was already bought by someone that was coming from 3 hrs away and they could no longer sell it to me but tried to show me other cars in the lot. The whole thing was the epitome of a shady car dealer. Do yourself a favor and go somewhere else and work with an honest dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great experience

Great service department and the sales ppl are great to! Bought 3 heavy duty trucks there and will be back when I need another one. Will always recommend Twin Pine Ford to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thumbs up!

Ordered a 2022 Ford Bronco Sport through Twin Pine. Worked with Tony Torres through the whole process and couldn’t be happier! He answered all of my million questions with ease. All of the staff at Twin Pine are very professional and helpful. Hope to do more business with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No Pressure

Found a car we wanted to see on cars.com at Twin Pines. The dealership was about 30 minutes from us but it was well worth the drive!! I called ahead to make sure they still had the car, Tony said yes and they put it aside for us! Tony was great to deal with! No pressure..No haggling. Super helpful, answered all our questions, showed us how everything worked! Would highly recommend this dealer and Tony!! Arrived and drove away within 90 minutes with the car I wanted !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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