Twin Pine Ford

(1,066 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2015 consumer dealer award
New (888) 709-4172 (888) 709-4172
Used (866) 930-6699 (866) 930-6699
Service (888) 698-7303 (888) 698-7303

Reviews

(1,066 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Twin Pine Ford from DealerRater.

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Excellent experience

I am so happy with my experience at Twin Pine Ford. They were patient yet thorough with me as I was nervous in purchasing a new vehicle! Thanks Cody and Twin Pine Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cody was very professional and honest through the entire...

Cody was very professional and honest through the entire buying process! I would definitely recommend Twin Pine and Cody to all my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Beware of Service Department

Took my F-150 in for inspection/oil change/check up. Would not start the day after I picked it up. Provided zero customer service or solution other than the service manager saying he doesn't know what happened (and, of course, denial that it could be anything that they did)

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Seth Burkholder and everyone else were a great help with...

Seth Burkholder and everyone else were a great help with buying a vehicle from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I love my new Alfa Romeo!! I had such a great car buying...

I love my new Alfa Romeo!! I had such a great car buying experience at twin pine Ford with Cody Ryons. He was efficient, pleasant and very professional. If you are in the market for a vehicle you definitely want to go to twin pine and ask for Cody!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The experience I had at Twin Pine Ford was nothing short...

The experience I had at Twin Pine Ford was nothing short of exceptional. Their professional and knowledgeable salesman Jeff walked me through the car buying process perfectly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best Experience Buying

I dealt with Ryan and I can’t say enough about the dealership. This was a surprise for my husband and they were as excited as I was. They were friendly, helpful, and not pushy. Yes, they don’t negotiate price but I love that because I know what the bottom line is. They left me alone to make my own decision and didn’t give me a song and dance on why I should do this or that. They were extremely customer friendly and I was extremely satisfied. If you’re looking, give Twin Pines a chance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ryan and Spyro at Twin Pine Ford are World Class. Many...

Ryan and Spyro at Twin Pine Ford are World Class. Many dealerships say they are no hassle and provide a great shopping experience but with buying 12 new vehicles in the last 10 years, I can tell you it is rare that a dealership delivers on that promise. The team at Twin Pine truly made an easy, pressure free, outstanding buying experience. In a world that can not stand the dealership experience, these guys made buying a car fun again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From the first phone conversation to picking up our truck...

From the first phone conversation to picking up our truck Seth was amazing. Best vehicle purchase experience I've ever had. Will definitely make the drive next time we look to buy a different truck or car. Many thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Bought a 2018 Ford Escape 12 payments ago. They are now...

Bought a 2018 Ford Escape 12 payments ago. They are now telling me I need a new engine. Unreal sold us a piece of crap vehicle. Dishonest and would not give us a break on even the work in finding the problem. Worst dealership around.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.