Reviews
Service was good and friendly.
Service was good and friendly. The entire process took 4 hours but went home that night with the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience.
Wonderful experience. Great customer service and great staff! Rahul did a fantastic job selling my 2023 KIA Soul to me! Highly recommend Twin Pine Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Would not recommend.
Would not recommend. Had a terrible experience that has now turned into a nightmare. Buying a new car should be exciting and fun and it has been nothing of the sort. These people are dishonest and unprofessional and when you cannot use your car for months (I bought my car in December drove it one time and now it is almost March and still in the shop) because they have sold you a faulty one, they will only gaslight you, call you a liar, and post your personal documentation (ON SOMEONE ELSE’S REVIEW HOW UNPROFESSIONAL) for all to see trying to cover themselves instead of trying to fix the lack of customer service. Do your research as apparently other reviewers have commented they have been dishonest about recalls. Let me save you the trouble.. DO NOT BUY A CAR HERE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Would not recommend.
Would not recommend. Had a terrible experience and it looks like recently others have as well. They are dishonest and unprofessional and when you cannot use your car for months (I bought my car in December drove it one time and now it is almost March and still in the shop) because they have sold you a faulty one they will only gaslight you and post your personal documentation (ON SOMEONE ELSE’S REVIEW HOW UNPROFESSIONAL) for all to see trying to cover themselves instead of try and fix the lack of customer service. Let me save you the trouble.. DO NOT BUY A CAR HERE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Last month, my daughter bought a Hyundai Kona from Twin
Last month, my daughter bought a Hyundai Kona from Twin Pine. She drove it home and went to a local Whole Foods to charge it. It died there. She drove it for ONE DAY. Had it towed to a local Hyundai dealer and there was a recall on the battery on ALL Hyundai Konas. Twin Pine said it had been repaired and there were no active recalls on the vehicle. It had not and there was. Because there are so many Konas awaiting repair nationwide, it could take up a year to get the repair. So to summarize just bought a car from Twin Pine, DECEIVED at point of sale into believing repairs were performed that were not, car broke down after ONE DAY, am still making payments, MAY NOT BE ABLE TO DRIVE MY CAR FOR A YEAR. Thanks Twin Pine! Stellar experience...not.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Zach was great to deal with and very helpful with getting
Zach was great to deal with and very helpful with getting the deal done And walking me through it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Zach was great to deal with.
Zach was great to deal with. He was very helpful with everything and getting this deal done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Twin pine was really easy to work with.
Twin pine was really easy to work with. Rahul got us a good deal on a 2022 SUV. I can see why so many people recommend them. They are very professional and accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very friendly dealership.
Very friendly dealership. Mike was very accommodating and helpful with the purchase of our new vehicle. He even met us at the dealership on his day off.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Adam Reid has been extremely helpful with the purchase of
Adam Reid has been extremely helpful with the purchase of my new truck. He has gone above and beyond in helping me after the sale. I am grateful for all that he has done for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car