Les Stanford Chevrolet Cadillac

(1,001 reviews)
Visit Les Stanford Chevrolet Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (313) 915-4644 (313) 915-4644
Used (313) 731-6430 (313) 731-6430
Service (313) 731-0678 (313) 731-0678

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Les Stanford Chevrolet Cadillac from DealerRater.

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Les Stanford Cadillac Customer

My car was serviced in a timely manner. I called short notice and was in and out. I appreciate my service advisor, and his helpfulness. While this dealership is no where near my current home, I?ll continue to drive those extra miles to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Love Les Stanford Chevrolet Service Dept!

I absolutely love the service department of Les Stanford Chevrolet. The staff are so sweet and accommodating. The waiting area is always so clean and cozy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Shanna, thank you for your kind review; we are happy to pass along your comments to the team here at Les Stanford Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Cadillac CTS service

I am so very satisfied with the service at Les Stanford. I know that any service repairs done on my car are correct & the waiting area is quite comfortable.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Pat, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Outstanding customer service we received from Mrs

Outstanding customer service we received from Mrs Zander’s. She went over and above to get us a SUV from out of town to fit my needs. We I wanted was not on the lot and I could not wait another 3 months to order one. I originally order an EV but a stop sales was put in .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Always FRIENDLY.

Always FRIENDLY. Always PROFESSIONAL I waited for my oil change and tire rotation. Very pleased with the small wait time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Great dealership and service.

Great dealership and service. Everytime in there is a pleasure. All my business goes here. From the service team to the sales team, they are all top notch. Friendly and they address any concerns that may arise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

2024 Corvette Coupe

It was worth buying my Corvette over a 1,000 mikes away. If I would have purchased my car in Florida I would have paid over $6,000.00. Thank you Les Stanford of Dearborn, Michigan. And a special thanx to Mr.Goran Krstovski.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Javier, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

I purchased a used 2013 Corvette 427 with 3,105 miles on

I purchased a used 2013 Corvette 427 with 3,105 miles on the odometer. I paid a premium price for what as portrayed by Les Stanford Chevrolet as a pristine collector quality vehicle. There were some hiccups with the paperwork, odometer mileage reported to my DMV of 4,856 when the odometer read 3,105, only one key/fob and no Nav CD. I did get a second key/fob a few weeks after purchase. The real issues started when I noticed the front right tire dry rotting. The tires had a manufacture date of 2012 (my bad for not asking) and had to be replaced. Then, I started having issues with the car going into gear. This issue turned into a major service repair to the Corvette with the clutch master cylinder and plates having to be replaced with 3,400 miles on the vehicle. I spoke/texted with my sales person, Niki Thigpen and spoke with the Used Car Sales Manager Cory Armos who said they would communicate with my local dealership and get back to me. I last heard from them on 02/27/24. Their silence says it all. DO NOT BUY A USED Corvette from Les Stanford Chevrolet. I did purchase an extended milage based warranty that did nothing to offset my repair expenses (Clutch and brakes are not covered). Let the Buyer Beware.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your detailed review. It's based on these reviews that we seriously review our processes for areas of improvement. Your feedback has been shared with the appropriate departments. We appreciate your time in providing us this information. Please contact us directly and request to speak to the General Sales Manager for further information. The General Sales Manager can be reached by calling us at (800) 836-0972.

Consumer response

Les Stanford Chevrolet, I called the Dealership yesterday and left a voicemail for the GM Kimberly French concerning my issues. GM Kimberly French has yet to respond.

Everyone was very friendly and helpful.

Everyone was very friendly and helpful...Rochelle White is the best got me everything I wanted and more ..she helped make my car beautiful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Patty, thank you for your kind review; we are happy to pass along your comments to the team here at Les Stanford Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

Best place for your vehicle

Les Stanford is hands down one of the best places to not only get your vehicle but also to service it. Everyone and I mean everyone is just so polite and helpful. They help you with every step and ensure everything goes as smooth as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sam, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.