Les Stanford Chevrolet Cadillac

(1,001 reviews)
Visit Les Stanford Chevrolet Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (313) 915-4644 (313) 915-4644
Used (313) 731-6430 (313) 731-6430
Service (313) 731-0678 (313) 731-0678

Reviews

(1,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Les Stanford Chevrolet Cadillac from DealerRater.

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This is my 4th car purchase from Les Stanford The

This is my 4th car purchase from Les Stanford The process was so much smoother Signed paper work on my phone No hand crapping

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very smooth operation very friendly associates including

Very smooth operation very friendly associates including the shuttle driver made my experience a pleasurable one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Eric, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This is the best dealership In the world they even had

This is the best dealership In the world they even had coffee for me and the came with the best counter offer I came with a capital one pre approval for pretty much anything I wanted no money down and they even beat that so what can I say they are the best in the world

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Absolutely the best new car buying experience I have ever

Absolutely the best new car buying experience I have ever had. Telicia is great in sales and Scott in finance got it done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I brought my car in for it’s first oil change and was

I brought my car in for it’s first oil change and was charged $93.18, I was under the impression that the first oil change is supposed to be free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the opportunity to review this with you and thank you for your feedback. Please contact our Service Director to explore this opportunity further. We would be happy to review this and provide additional insight. You can reach us directly at 313-457-0364.

Michelle!

Michelle! Michelle! Michelle! It was a Pleasure working with her once again! Will Be Back! Great dealership and Great cars! Great Experience!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service.

Excellent customer service. Like scheduling appointment at my convenience. Car was washed upon completion. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Took my car in for service exactly at the scheduled time

Took my car in for service exactly at the scheduled time and finished more than hour earlier than expected. service personnel friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I made an appointment and when I arrived they took the

I made an appointment and when I arrived they took the car right in. Service advisor told what maintenance was needed and the cost. In total took about an hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Scammers.

Scammers. I would never in my life recommend it to any one they ruined me and my child life took a lot from us for $23k loan. MAKE SURE TO CHECK THE VIN NUMBER DO NOT GET INSURANCE UNLESS A CONTRACT IS SIGNED. RUINED MY REPUTATION AND TOOK AWAY MY HARD WORKF AND CAR I DESERVED. GETTING DENIED THINGS BECAUSE OF THEM MY CREDIT IS BAD BECAUSE OF THEM I HAVE ANXIETY ATTACKS BECAUSE OF NIKI ROSLYN AND TEDDY ALL Scammers. Get a honest living taking away FROM A 2 year old child is pathetic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so sorry to hear that you have had a negative experience. We believe that you worked with a different location but will do our best to provide information to them for further review.

Consumer response

No it was CHEVY CADILLAC AND BUICK ALL 3 of yall are in connection.