Hamilton Nissan

(763 reviews)
Visit Hamilton Nissan
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–5:30pm
Tuesday 8:00am–8:00pm 7:00am–5:30pm
Wednesday 8:00am–8:00pm 7:00am–5:30pm
Thursday 8:00am–8:00pm 7:00am–5:30pm
Friday 8:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (855) 255-5404 (855) 255-5404
Used (855) 261-5759 (855) 261-5759
Service (855) 267-7232 (855) 267-7232

Reviews

(763 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hamilton Nissan from DealerRater.

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My Review

I left the car the night before with instructions in the drop off envelope, two items were overlooked: new wipers and batteries for the keys. I spent $400 on maintenance to keep my dealership for life . This is the second time the batteries for the keys were overlooked. I don't like to be critical but you asked. Regards, RDO

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

I am sorry for the missed items and the inconvenience. I would like to make this right. Please call me direct at 240-420-8232 to schedule the new wipers and the installation of the battery for the remote. Patty Clark

Great service but at a loss

I purchased my 2013 Nissan Altima at Hamilton Nissan which I dont regret. However now realizing Altimas 2013 through 2015 are having issues with the headlamp assembly I inquired about that when I was there for my oil change and got absolutely nowhere, even providing documentation from a class action lawsuit that's been filed online. I guess I'm not sure what I was looking for but some type of suggestion, and I got nothing. I've already registered a complaint with Nissan since it should be a recall however until they do something I will continue to drive my unsafe vehicle at night or not be able to drive after dark. Again reading the literature and providing suggestions would have been appreciated.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Professional, as expected.

Good work, as usual. Thank you for efficient scheduling and for taking care of oil change and spark plugs quickly. The comfortable waiting area is helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great company to buy from

Bought a 2018 rogue sport. Experience was great! Brooke G was very helpful. I got my car in a timely manor. Everyone was very helpful during this process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Accurate and friendly customer service

They took the time to explain the problems with my vehicle, including the mechanic working on it. They also provided me a courtesy shuttle to work while it was being fixed, and washed and cleaned my vehicle. I thought they did a very good job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent Service Again!

I hate to be boring but every service visit is an excellent experience.! Everyone is kind and professional and all work is thorough and never calls for a repeat visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Happy with service

Was pleased with service and they answered a lot of questions about the vehicle that I had. Always very pleasant and professional. It makes you feel like they are interested in helping with any concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great place for service

They was fast and Courteous. Friendly and alway willing to answer any questions you may have.Alway goes over the service they did and let you know if there are any problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great experience!

I went in to get an oil change. The service was great. I had an issue with the auto up feature of my window. They were able to fix it very quickly. I had 2 other warranty issues and they fixed them for me also. The parts were ordered and replaced within a day. I really enjoy the service provided at Hamilton Nissan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always an excellent experience

They push nothing extra on you but what needs to be done as requested. They keep you updated on when certain work should be done because of mileage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.