Hamilton Nissan

(763 reviews)
Visit Hamilton Nissan
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–5:30pm
Tuesday 8:00am–8:00pm 7:00am–5:30pm
Wednesday 8:00am–8:00pm 7:00am–5:30pm
Thursday 8:00am–8:00pm 7:00am–5:30pm
Friday 8:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (855) 255-5404 (855) 255-5404
Used (855) 261-5759 (855) 261-5759
Service (855) 267-7232 (855) 267-7232

Reviews

(763 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hamilton Nissan from DealerRater.

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good people

Went for oil change and 15000 mile maintenance. Staff was very professional - service was done in timely fashion I was very pleased and satisfied with the process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Best Dealership

Hamilton Nissan of Hagerstown is the best dealership around the Tri-State. They provide the best care for your vehicle at reasonable prices and treat all their customers like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everything was awesome. I enjoyed the conversation.

I enjoyed the friendly conversation while waiting for my vehicle to be serviced. Very friendly staff. I would recommend this service to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fast quality service

It was just an oil change and tire rotation, but it was handled quickly and the car was returned to me cleaner than it went in. Don was excellent in handling the whole visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

A fast, good experience

I took my recently purchased used vehicle in for its first oil change, etc. It was a good experience all around. Don could not have been any nicer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

AMAZING!

This dealership is awesome! My family and I have bought many cars from them and they take great care of all their customers and make sure they get the best of the best. The services are fantastic they will do all the dirty work and the best part is car washes! I highly recommend Hamilton Nissan over anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always Great

The customer service here is amazing, they always take great care of me and my Z! It's quite a drive for me, but so worth it, I won't go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Service Great Staff

Hamilton Nissan provides prompt and efficient vehicle service. The staff take time to explain the service call and provide honest assessment. Don is a great service rep that has many repeat customers. Almost forgot, the coffee and donuts are a great touch. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

survey

we had great service- my wife and I really enjoyed the starbucks coffee.' we live in martinsburg so the drive to Hamilton Nissan is only 20 miles. the wait time was as the service person said. will come again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Cant say enough good things!

Always great service, professional and experienced technical staff and above and beyond customer service. Hamilton Nissan knows how to run a business and treat their customers right!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.