Reviews
I’m glad we have a trusted dealership close to home.
I’m glad we have a trusted dealership close to home. The staff is helpful and friendly and the work is always well done. I also can sit comfortably and work during service appointments.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Antwerpen Volkswagen took very good care of me.
Antwerpen Volkswagen took very good care of me. I brought my vehicle from here and appreciate the willingness and effort to get my vehicle done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have always had great dealings with the Service
I have always had great dealings with the Service department. This interaction was exceptional as I was calling to make an appointment and usually they are always booked up however, she said if I could get in right away, I could have the appointment. It worked out perfectly! Also, they are always professional, as well as warm and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My car repairs have been done great.
My car repairs have been done great. Can recommend this. Company very highly. Thanks guys.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mr. Ronald Marquez was Very helpful and PROFESSIONAL with
Mr. Ronald Marquez was Very helpful and PROFESSIONAL with my service at the Antwerpen Service Center
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chuck was fantastic.
Chuck was fantastic. Very helpful and kept me informed. He explained what was done and status of other items.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very poor communication with virtually no updates other
Very poor communication with virtually no updates other than when I called. Took 2 weeks more than what was quoted and no explanation given. I understand they’re busy but good communication can fix almost any problem.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Trevor was very knowledgeable and friendly.
Trevor was very knowledgeable and friendly. He answered all of the questions I asked and the process was smooth from beginning to end.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This Dealership and Especially Julian Connor were both
This Dealership and Especially Julian Connor were both knowledgeable and helpful in the entire process. I Really Appreciate the Customer Service/Support that they Showed me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
1 of the 2 recalls was taken care of and the dealership
1 of the 2 recalls was taken care of and the dealership was way better than the one in Parkville, MD. That aside, I wish I was informed when I dropped off the car the 1st time (b4 leaving) that the needed parts had to be ordered. It cost me money (rental car + Uber) & time. Thanks Chuck for the service!!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair