Antwerpen Volkswagen

(925 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award
(410) 334-8892 (410) 334-8892

Reviews

(925 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Volkswagen from DealerRater.

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Excellent service and very helpful.

Excellent service and very helpful. I appreciate the time and attention given to my wife and I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Everyone was very helpful and informative during buying

Everyone was very helpful and informative during buying process. I would recommend Antwerpen to other people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for your business - it was an absolute pleasure to service you and the family!

Kind and professional service throughout my entire buying

Kind and professional service throughout my entire buying experience.. Not only did I get the vehicle I wanted but I also found a safe place for questions, vehicle help and advice! Exceeded all my expectations, big shout out to Antwerpen Volkswagen in Pasadena, MD. Thanks to Trevor, Oliver and Chris….great job gentlemen! Rob Lunsford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again Robert for your business! It was an absolute pleasure being able to service you! We look forward to seeing you for your complimentary service!

Very accommodating and able to get me in very quickly.

Very accommodating and able to get me in very quickly. Appreciative of always taking care of the customers.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Julian was so great and helpful!

Julian was so great and helpful! He helped me buy my first car. He helped me find something safe and reliable for college.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Able to help me in emergency were very accommodating with

Able to help me in emergency were very accommodating with excellent customer satisfaction in mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1 person out of 1 found this review helpful.

I had the usual good experience at the service center and

I had the usual good experience at the service center and my car was ready before I knew it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1 person out of 1 found this review helpful.

Great team!

Great team! They were very helpful making sure that I was taken care of and that I was a happy customer. Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service/parts department did a great job with their

The service/parts department did a great job with their assistance and support. Thank you, Will

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Did what needed to be done and I was gone!

Did what needed to be done and I was gone! Thanks for the Great Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.