Antwerpen Volkswagen

(925 reviews)
Sales hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award
(410) 334-8892 (410) 334-8892

Reviews

(925 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Volkswagen from DealerRater.

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Trevor was professional, worked with me to get the right

Trevor was professional, worked with me to get the right car to meet my needs. Trevor was knowledgeable about all aspects of the car, the apps to help me with the technology because I'm nearing 70 and can't keep up with today's world. Trevor had a fine sense of humor that kept me at ease with this costly transaction. He offered me water or soda. He helped me learn the technology of the car. (He was very patient with my lack of experience with technology and car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Staff is helpful, kind and pleasant.

Staff is helpful, kind and pleasant. Offered shuttle service when complete and assisted me to getting my vehicle back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

I went in the receptionist was pleasant knowledgeable she

I went in the receptionist was pleasant knowledgeable she looked up my part to try to assist me the best that she could she even called me when my part have arrived earlier than what was expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Fantastic job taking care of my concerns.

Fantastic job taking care of my concerns. The technician and also the customer service specialist Emelie were amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

My service was excellent!

My service was excellent!! I had an apt @ 8am and was out by 9:30. Their waiting area is very comfy with coffee, tea and water. Will definitely keep coming here for my oil changes. Especially since I purchased my vehicle here. Ms. Wendy (Im sorry I did not grab a last name), but she is in the service dept, was very friendly and explained everything to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Slow service, but with good people working there.

Slow service, but with good people working there. Pretty comfy there too. a bit expensive though.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Sam was phenominal.

Sam was phenominal. Very knowledgeable about the vehicle he was selling. A lot of dealers can be very pushy, he took good care of me and gave me fair pricing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I walked in and right away I was able to get assistance!

I walked in and right away I was able to get assistance! Nothing but good things to say

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The sales personnel was great and I will not go anywhere

The sales personnel was great and I will not go anywhere for car but Antwerpen jack says yes to me I say yaaaaa thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast and easy.

Fast and easy. Got in and out for a nail in my tire. John says yes!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.