Antwerpen Volkswagen

(923 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award
(410) 334-8892 (410) 334-8892

Reviews

(923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Volkswagen from DealerRater.

Want to share your experience with this dealership?

Write a review

Outstanding service everytime I return to your

Outstanding service everytime I return to your dealership. Your staff treats my car like it was their mother’s car. Everytime!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Very courteous and professional employees.

Very courteous and professional employees. Very pleased with service and detailed explanations regarding the issues associated with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Like most dealerships now, instead of making money on

Like most dealerships now, instead of making money on sales, they MAY be generating revenue from repairs that don’t need to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

When i called to get a ride back to the dealership i was

When i called to get a ride back to the dealership i was told someone would pick me up but after waiting hour and half mo one showed up. Had to call a friend for a ride. When i arrived at the dealership the service associate say she had written down my address but forgot yo tell someone to pick me up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Wendi was awesome during the entire interaction while I

Wendi was awesome during the entire interaction while I was at the dealership. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership.

Great dealership. The people make you feel at home and part of the family. Chuck, Wendy, Sam, Nick, Rafael, and the entire staff are phenomenal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They take great care of my car, very good customer

They take great care of my car, very good customer service. I really enjoyed having Wendi Pittman as my service advisor, She's a very sweet a kind person, very good at what she does has taken great care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Great experience working with Antwerpen on the purchase

Great experience working with Antwerpen on the purchase of my 2024 GTI. Julian (sales), Oliver (general manager), and the rest of the staff who engaged with me (Sam, Trent, and the finance manager), were super friendly, attentive, and efficient. None of the typical dealership shenanigans, just direct, honest pricing and friendly service. Even though this was further from me than other VW dealers in the area, I’m glad I did business with them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Adrian, Thank you again for your business - It was an absolute pleasure servicing you! We will see you next time for your complimentary service!

Excellent service and very helpful.

Excellent service and very helpful. I appreciate the time and attention given to my wife and I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone was very helpful and informative during buying

Everyone was very helpful and informative during buying process. I would recommend Antwerpen to other people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for your business - it was an absolute pleasure to service you and the family!