West Point Lincoln

(303 reviews)
Visit West Point Lincoln
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (281) 506-2393 (281) 506-2393
Used (888) 370-3815 (888) 370-3815
Service (281) 509-9129 (281) 509-9129

Reviews

(303 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Point Lincoln from DealerRater.

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WestPoint Lincoln is the most professional Lincoln dealer

WestPoint Lincoln is the most professional Lincoln dealer I’ve ever worked with and purchased vehicles service department and the staff are amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am pleased with the service, particularly I would

I am pleased with the service, particularly I would appreciate the work of Marcus! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly and very responsive.

Friendly and very responsive. They are easy to work with and provide grear service and in a reasonable time, too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeff Lombardo made our experience as perfect as possible.

Jeff Lombardo made our experience as perfect as possible. I would really recommend him if you need to make a car purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always reliant.

Always reliant. Professional. Thinks about how the car is driven makes good recommendations on maintenance. Always nice and responsive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Marcus was very helpful in the service department and

Marcus was very helpful in the service department and contacted me with all information in a timely manner!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent exceptional customer service.

Excellent exceptional customer service. I was updated routinely while I waited. I was also offered coffee, and snacks while I waited in a comfortable waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Deon my service representative gave excellent customer

Deon my service representative gave excellent customer service. He made sure all my concerns were taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Marcus Feldar, service advisor I really appreciated the

Marcus Feldar, service advisor I really appreciated the loaner car Marcus arranged for me to drive during repairs on my Corsair’s sun/moon roof. He’s always a pleasure to deal with - is very knowledgeable about my car, plus is helpful, friendly and courteous! So far the sun/moon roof is working properly. I’m very happy that it will close now! Driving my car was uncomfortable with the hot Texas summer sun beating down and heating the interior! Thanks to all who worked on this service/repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Michael the service advisor did a great job in keeping me

Michael the service advisor did a great job in keeping me informed and was very timely with his responses.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.