Reviews
The Audi Dealership went out of their way to make my
The Audi Dealership went out of their way to make my appointment enjoyable and kept me informed throughout their inspection process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Michella and David had been great.
Michella and David had been great. This was my first time buying a car online , but this experience with both of them has reassured me that buying from Niello is a hassle fee and safe car buying experience. Both of they provided top tier service, which I am really thankful for!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Samuel, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michella and David here at Niello Audi. Aaron Thetford General Manager athetford@niello.com
Excellent service as always twitch car completed and
Excellent service as always twitch car completed and delivered as promised. Clean and ready to go
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Fantastic car, amazing deal, awesome staff - happy
Fantastic car, amazing deal, awesome staff - happy customer looking forward to my next Audi experience in a few years! Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ron, please let us know. Aaron Thetford General Manager athetford@niello.com
Enjoy having James as my contact every time I come in.
Enjoy having James as my contact every time I come in. Plus all the staff I’ve dealt with has been excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words for James and the team, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Always on time and very nice, car was fixed first time.
Always on time and very nice, car was fixed first time. Helpful with the loaner car as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
My Audi was ready when they said it would be.
My Audi was ready when they said it would be. They even shined my tires. I always like going to the service center for excellent service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
DIanne Ponce is a great sales Rep and Alex Kludt are
DIanne Ponce is a great sales Rep and Alex Kludt are great helpful courteous but I had a lot of malfunctions after the purchase and finally got a new replacement car but only to have the replacement end back at Niello Audi for SOS wire harness open circuit issue so again not able to enjoy my new car purchase
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Aaron Thetford General Manager athetford@niello.com
They were all great.
They were all great. Helpful and honest. Very professional. Car was pristine when I purchased it.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com
Dain was very helpful and cordial in discussing my
Dain was very helpful and cordial in discussing my service request and assisting in transportation to and from. The service was complete to my expectations and in a timely manner. Great service!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206