Cable Dahmer Chevrolet of Independence

Average wait time for a busy hour. The waiting room was comfortable, would be nice to have some bottled water for customers while they wait.

Tim was very knowledgeable and polite. He listened to our needs and met them. Tim made the entire process very easy from start to finish.

Great customer service and quality work on my vehicle! Took the time to explain my repairs in detail and gave me a time window it would be done.

Thank you Cable Dahmer Chevrolet for the recent car purchase. I found the facility and the personnel that facilitated my new car too be very professional. Jared Smith, my sales associate was very patient and explained the features very well. My experience was hassle free. I will definitely be recommending CDC to all of my friends who are looking for a new vehicle. Thank you, Jared and CDC. Love my Chevy Cruze Redline Edition hatchback!!!

The staff was courteous, they were also kind and professional. The body shop did a great job on repairing my truck. I am very pleased and will recommend them.

the car that was purchased from Dahmere Chevolet had it 7months the water pump went out Marty service center fix at no cost with the warrenty Thanks

My car was taken in for a heater problem. 3 days passed before it was diagnosed but nothing else done due to failure to get Warranty company to agree to the 7 hrs of labor and price of Module that Dealership was asking for. Nothing was settled so I was told to pick my car up at no charge and take to another dealer. This was after a week of wasted time. I went in that next Monday to pick it up. I was told that updated information was sent to the Extended Warranty Co and answer would be about 3 hrs. The manager had the Rep call while I was there. There was an Agreement on Labor and part in about 20 minutes. Car was left for work to be done. It was that entire week and on Friday I was called to pick up. I picked it up and less than two miles away from the Service Center the heater did not work. I called and was told to return the car 3 days later on Monday. I got up that morning , Ice and Snow every where and the wife and I took the car in. About two blocks from the Service Center I received a call saying Mechanic would not be in and not to bring the car. We went back home. I heard nothing else. I called on Wednesday and was told by a Gerald or something like that to bring the car in and he would have a loaner ready for me. I took it in and dropped it off. If this review was based solely on the second time in to repair the heater I would have provide a much better review rating, However two weeks wasted, the replacement of a Heater control module that was working but only replace because GM Corporate said it had to be , AT owners expense and disregarding the 8 yr Voltec Warranty that should have covered it, A $1,200 replacement, and not having the vehicle repaired when picked up I have to rate service this way. It took another $600 some charge to repair the heater problem with the correct part and another week to resolve it. The engine being loud and vibrating problem after picking it up the first time is still present. I don't feel this problem neglect from the Rep that handled my repair, but more from upper management and GM Corporate Customer Service that failed to provide support. I was always treated with friendly response. I can not complain about my second visit and service I received. Had it been based entirely on that visit I would give at least a 4 star rating. NO Compensation by GM or The Dealership was provided for the inconvenience to me the customer for the multiple trips to the shop, the two weeks without a vehicle and the stress and aggrivation caused. The Rep can only do for the customer what the Management will Approve.

Found the car I wanted with all the options Brennan was great!!! He helped me whenever I had a question or requested something done. The women and men there are on point.

Service staff members are professional and friendly, very easy access to pull you car/truck into the staging area . The waiting area has tv and monitor to watch progress of service

I have bought two vehicles there in 2018, both from Madison. Madison and all of the sales managers, Darren, Frank, and Callie are great. They worked their hardest and best to make my buying experience as easy as possible and I am very confident I got the best deal. I have had no issues with the service department either in comparison to other dealers. I would definitely recommend this dealership to anyone seriously looking to purchase a new or used vehicle.