Cable Dahmer Chevrolet of Independence

(1,487 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (866) 784-6649 (866) 784-6649
Used (866) 759-6961 (866) 759-6961
Service (855) 677-2643 (855) 677-2643

Reviews

(1,487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cable Dahmer Chevrolet of Independence from DealerRater.

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Very very unprofessional, ran my credit just to play

Very very unprofessional, ran my credit just to play numbers games without even sending it to the bank. Then was very dismissive when I voiced my concerns, has side conversations not work related with other employees while I was asking questions about them wanting to run my credit twice. No one wanted to give me the owners information to voice my concerns, he continued talking with other employees, and the assistant manager told me to look it up on the website. This is the worst service I ever received well trying to purchase a car. I’m a returning customer as I purchased my car brand new from there in 2019. This will be the last time I’m taking my business elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Mjones, We appreciate your feedback regarding your experience. This is not how we practice business and we would like a chance to show you that. If you are willing, please reach out to us at wecarecdind@cabledahmer.com and we will do everything in our power to fix this. Thank you!

I've always had positive interactions with this

I've always had positive interactions with this dealership from sales to service. We plan to continue to be clients in the future and highly recommend to anyone looking for superior sales and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! It is great to hear you had a great experience with us! Thank you for taking the time to leave us this review! We look forward to serving you again!

I did not receive a call for the estimate, I had to

I did not receive a call for the estimate, I had to call. I requested it to be completed by 3:15 and was completed at 5:15. I had to call to find out it was finished because I was never called. The service used to be better there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Craig, We are sorry that you did not have a 5 star experience during your visit. We would like to gather some more information from you so we can turn your experience around. Please reach out to us at wecarecdind@cabledahmer.com and we will do everything in our power to help!

Always quick and easy experience at Cable which is why a

Always quick and easy experience at Cable which is why a return time and time again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for your 5 star review. We are so glad you had a great experience with us!

Dealer response

Hello! Thank you for your 5 star review. We are so glad you had a great experience with us!

The staff at Cable Dahmer did an excellent job of meeting

The staff at Cable Dahmer did an excellent job of meeting our needs… from the salesman to the business manager to the finance person. We were appreciated at every step!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hello! Your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

My vehicle was brought in for a brake assist service

My vehicle was brought in for a brake assist service warning on dash and oil change. Even though the vehicle has warranty coverage was told there would be a diagnosis charge of $179 which would be waived if the repair was determined to be covered by the warranty. So what choice is there but to accept. The repair ticket says it could be battery and customer declined to replace at $608.31. So the diag fee was charged. Basically a $300 oil change!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Helpful Salesteam.

Helpful Salesteam. Tim Humphries and Brandon Rimpson were great the day I picked up the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Received an oil change done and received what up coming

Received an oil change done and received what up coming maintenance costs on my 2017. Taylor handled my request in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jeff Cox was great to work with; friendly and good

Jeff Cox was great to work with; friendly and good communication. He worked to find the exact vehicle that I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Good service and quick.

Good service and quick. I can always depend on this dealership to deliver. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.