Reviews
First Car Purchase - Great Experience!
Had a great experience with Harlod McCarter. He was very helpful during the car search process. He was very knowledgeable about Toyota vehicles and made us feel at ease when we were purchasing our first car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this positive review, Evan. We are sincerely grateful to know that Harlod was able to put you at ease during your purchase. If you ever need anything in the future, please don't hesitate to let us know. Take care! Team Toyota of Glen Mills Team
Paintless dent removal was good. Oil change not
The door ding was fixed and you cannot tell there was any damage. Lower plastic front engine panel not tightened securely. Caused scraping sound when going out of driveway. Tightened the fasteners that hold the panel in place. Scraping sound went away.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Thomas. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Team Toyota of Glen Mills Team
Exceptional service
Staff is very professional and service scheduled and completed in promised time frame. Very congenial staff and facility very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback, David! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Team Toyota
Great service
I feel I can trust the people that work there. I have never had a bad experience in all the years I have dealt with them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent online specials available through our Facebook and Twitter pages. Team Toyota
Great Service
I was pleasantly surprised at how little time it took to inspect my 2015 Prius V. And, I very much liked that a service representative came out to me in the customer lobby to tell me that my car was ready to go. The latter gesture is a very nice personal touch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Francis, we appreciate your kind words.We feel our service department is what makes Team Toyota special.Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Team Toyota
Knowledgeable sales person
Jim Dougherty is the reason I returned to purchase another Toyota at Team Toyota. He is knowledgeable, thorough, and personable. He listened to my needs and budget and found me a car that is perfect for me. I respect and trust him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Valerie and thanks for the great feedback! We're very happy that Jim was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Team Toyota
Great service, hassle-free, clean waiting room.
Very efficient and hassle-free. The woman who made the appointment was very personable and efficient. Having a free oil change is just amazing for me - not like the other cars I have owned. Timely service. Nice facilities to wait in. The man (Michael Jackson) who answered a question on my car was very helpful. A perfect visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for using our service department and the kind words about Team Toyota. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Team Toyota
Overall excellent
Courtesy and expert work.... also Mike the service representative understood my problem...very helpful person The location of Toyota is very convenient
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andre, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Team Toyota ! If there is anything else we can do for you just give us a call! Team Toyota
6 month check up
Efficient - taken right away upon entering; everything checked in good order. . . wait a minimum of time. Refreshments an added plus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! Team Toyota
Survey
Quick service with great staff. Comfortable waiting area with coffee and refreshments, access to wifi. Like that I'm assigned to my own service manager.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Marsha! It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Team Toyota