Reviews
Concordville
Please move the loaner / rental cars back to where you drop off your car for service. It's not good customer service to wait people wait in line twice and it always takes longer and people are not as nice at the cashier stand.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Linda, We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Team Toyota of Glen Mills
Great Services
Glen Mills Toyota services have been wonderful. They are very courteous, timely and clean. I feel like they actually care about what happens with my car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kara, Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Team Toyota of Glen Mills
Great Repair Service
I was kept informed about the work needed to be done on my car. I really liked having he work done the day I was at the dealer's and not having to come back another day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for this positive review about your service experience! We take pride in customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! We look forward to your future maintenance visits. Team Toyota of Glen Mills
Great service and Personable staff
The Toyota team was willing to work with me on meeting a payment plan I was comfortable with. They made my first experience of buying a car as smooth as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lauren, We appreciate you taking the time to share your experience with us and are happy to hear that we were able to meet your needs. If you have any further needs, do not hesitate to come back in for a visit. Team Toyota of Glen Mills
Great service
The team really worked with us to provide quality service at an affordable price. We appreciate the fantastic service and will definitely bring our car back to Team Toyota!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Team Toyota of Glen Mills for your vehicle needs. Team Toyota of Glen Mills
Personalized service
I like the fact that I didn't feel pressurd to purchase and Mr. Dougherty is so patient. This is the second car he has sold me.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your outstanding review, Karen! We strive to provide excellent customer service, and we're glad that this was the case for you! Thank you for returning to our dealership and we look forward to your next visit. Team Toyota of Glen Mills
always a nice experience
service department staff are pleasant and efficient; from the person who greets at the door (never had that experience at any other dealership) and directs you to a staff member at the counter all the way through the process of service to the car it is a nice experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for this great review, Penny! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Team Toyota of Glen Mills
My morning at Team Toyota, Glen Mills
The service professional was just that, very professional, personal and accommodating. The facility was clean and comfortable. Everyone was friendly. Best of all, I was finished in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Bettie. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Team Toyota of Glen Mills
Great customer service
Courtesy and professionalism. Also concerned about cost to the customer-major factor. Great facility with amenities and helpful staff as well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, Thank you so much for taking the time to write this review. We are glad to know that you appreciate our facilities as well as our excellent service. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Team Toyota of Glen Mills
Great dealership
Salesperson Lee Phillips is the best. He has helped us lease 2 RAV4s and purchase a used truck in the past 3 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ileana, Thank you for your wonderful remarks, which we have shared with Lee Phillips. We are thrilled to hear that you enjoyed your lease experience, and look forward to welcoming you back soon. Team Toyota of Glen Mills