Team Toyota of Glen Mills

(1,307 reviews)
Visit Team Toyota of Glen Mills
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (610) 228-4369 (610) 228-4369
Used (866) 910-4746 (866) 910-4746
Service (484) 551-3431 (484) 551-3431

Reviews

(1,307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Toyota of Glen Mills from DealerRater.

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Mr. Boyer is a great Salesman

Very helpful when we got auto the controls were explained very well. The 2016 Dash is much different from our 2013.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this wonderful review, Cheryl. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Please let us know if you need help or information about anything to do with your car. Team Toyota of Glen Mills

Pleasant & non-stressful experience

Tony Gott was very helpful and friendly. Went the extra mile for us, getting things arranged to put the vehicle on a lift for us to look at thoroughly, stayed well past closing on Sat until everything was finished. Service center took care of an oil leak without issue. All in all a pleasant and non-stressful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the positive feedback, Justin. At Team Toyota of Glen Mills, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Team Toyota of Glen Mills

Great service

Everyone was very friendly and helpful , made the entire process stress free and would recommend to anyone who is looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving this remarkable feedback, Miranda. At Team Toyota of Glen Mills, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience stress-free as possible for all of our customers. We are grateful for your recommendations and we look forward to assisting you with your future sales and service needs. Team Toyota of Glen Mills

very honest people to deal with

very nice people to deal with all around. there was a problem with a used, certified car I purchased. when they realized that the problem had some how sliped through the process They gave me a rental at no cost to me. Very honest people,they let me out of the original deal to buy a used car and gave me a even better deal to buy the rental car I had been using the entire week or so it took iron out all the details Then they also installed siriusxm radio at cost because the original car had it, I cant thank them enough especially joe I think was his name the service manager. thanks so much bruce linn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bruce, Thank you for leaving us your review. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Team Toyota of Glen Mills

Great service!

Everyone was well informed and friendly. I was in and out quickly. The customer waiting area was very clean and set up nicely to fit everyone's needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Micheline, Thanks for this great review! We do put a premium on customer care, best amenities and of course great service, and we are glad that to know that our guests appreciate all our efforts. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. Team Toyota of Glen Mills

Prius Service

prompt efficient comfortable waiting area great feedback from the mechanic and service advisor easy to schedule service appt and the intake process was quick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Leonard and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you like us on Facebook to get all the good service deals! Team Toyota of Glen Mills

Great car buying experience

Lauren was friendly and honest. We did not feel pressure from her or the finance guy. We had never bought a car from a dealer and kind of expected a hard sell on stuff we did not need or want. But that was not our experience at all. It was very casual and we were completely comfortable at all times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amy, Thank you so much for the glowing review and for taking the time to write! We continually strive to meet and exceed our customers' expectations and it is gratifying to know that we have succeeded. We are so glad Lauren was able to help! If you need anything else at all, please come back to see us. Team Toyota of Glen Mills

Better service than I'm used to.

good service fast buy trying to come up with twenty words for this review is difficult. I'm just not wordy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Francis, Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Team Toyota of Glen Mills

Great service with individual attention!

The service people who handle the intakes are so pleasant, knowledgeable and helpful. They're honest and look out for what's in the customer's best interest. I have seen a definite improvement since the dealership became "Team Toyota".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for this great review, Eileen! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Team Toyota of Glen Mills

White glove service

I am always pleased with the service. This is why I bought last two cars here and will buy my next as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Helen, We appreciate your kind words. It's always great to hear from our guest and we're glad you were pleased with our service. We look very forward to seeing you again in the future! Team Toyota of Glen Mills