Team Toyota of Glen Mills

CoWe purchased a new car at Team Toyota of Glen Mills. The all process was unusual and mistakes were made by workers. The VIN number that we put deposit did not match with the car that we were getting. Twice they had to change it. They did not mansion that roof rails is optional. But on Toyota's website we found information that RAVs 4 LE Toyota 2022 all have it as well BSM."BSM are included on all Standart RAV 4s" We could not get any proof or any documents that it’s optional. And we left with a new car with NO documentation that we purchased a car. We contacted Team Toyota and had to go there 3 times. We have a filing that they were not honest with us. Horrible experience and we are not satisfied at all. We would not recommend having business with Team Toyota of Glen Mills. nsumer reviews

We purchased a new car at Team Toyota of Glen Mills. The all process was unusual and mistakes done by workers. The VIN number did not match with the car, that we were getting. Twice they had to change it. They did not mansion that roof rails is optional. But on Toyota website we found information that RAVs 4 LE Toyota 2022 all have it as well BSM. We could not get any proof or any documents that it’s optional. And we left with a new car with NO documentation that we purchased a car. We contacted Team Toyota and had to go there 3 times. We have a filing that they were not honest with us. Horrible experience and we are not satisfied at all. We would not recommend to have business with Team Toyota of Glen Mills.

Sales Manager Dan Rivera attitude was at its worse he was arrogant and rude. I came in with my husband for a used 2014 Ram 1500 for 25,991.00 I asked the sale person Armand can we negotiate a cash deal due to the fact that the truck was being sold above Kelly book price and it was missing bedliner, hub covers and it was a basic base model, “he said no that Dan Rivera wouldn’t go for that”. The agent Armand made it seem that we could negotiate a camera for free of charge add on and when he came back from talking to Dan they added the camera for $500 and some accessories charge for $279 plus all the other charges which everything was total to $29,508.49. I questioned Armand and he went back to talk to Dan Rivera, Dan comes we his business card and had this stinky attitude as if he was superior to us, to tell us that he couldn’t negotiate, that’s good you lost a $24,000.. cash paying customer for a use car that is worth $21,000.00. Thanks for being a xxxxx Dan, you truly rock.

My first free oil change on a 2022 Tacoma resulted in a scratched hood and a rude attitude when I returned to question why my truck made a clanging noise when driving away. Turned out they left one of their tools on the under carriage that was banging around. No apologies, just very rude behavior. I won't be back for the 4 free remaining oil changes.

Oil change resulted in a scratched hood and very rude attitude when I returned to questioned why my new truck made a clanging noise when driving away. Turns out a tool was left on the under carriage and was banging around. I'll never go back even for my next four free oil changes. After spending $47,000.00 you would think they would show up to service it but they didn't care about me at all.

I tried to buy a car from Team Toyota via the website. None of the inventory I inquired about was ever available. I asked for the GM Lisa Diskin and/or her boss Paul Muller to call me discuss but she has not called. Suggest you avoid Team Toyota.

I would of like to given a Better Review, for the First Time ever at this Dealership ! The website list vehicles they don't have , Not like they sold them or said they did , THESE LISTED VEHICLES HAVEN'T ARRIVED YET !!! Yet listed and Nothing to indicate they are supposed to arrive soon . The sales person ( Arrogant ) said they just expected people to basically know it ! We came ready to buy if we like the vehicle ( from Research we had done ) Wanted to look a vehicle over , test drive and make a decision based on the results . But this Sales person wanted to tell us what type and Model we should buy ( He wasn't asked ) We had already decided on model and Trim Packages we wanted to look at . The Sales person without letting us look at a similar model or even driving a model they had , To put a large down payment of a vehicle we had not seen ,. driven or even knew if it was what we wanted ??? Personally I'd Find another place to do business !

I worked with Jeff and Torin on the purchase of my 4 runner. Both were extremely professional and proficient. I love the buying process here and will continue to give them my business for years to come.

After recently moving to the area I was looking for a new Toyota dealer to call home. The manager Joe K personally talked me through my options and showed true compassion for my financial situation and my vehicle. Needless to say my car is back up and running! I will be sure to come back to Joe K and his team!

Great service and extremely accommodating to work with compared to other dealerships. I will continue to recommend this dealership ( especially the service department) to all of my friends and family