Reviews
Another good visit
I went in for a recall..,.the issue was resolved without issue....I utilized the "shuttle"...actual used my vehicle to drive me home...I'm ok with that.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Friendly Service
Everyone is always so nice and accommodating. I was only there for an inspection but they were willing to work with my schedule and fit me in when I needed it done. I'm always happy with the service I receive at Brian Hoskins Ford!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Car Pickup
Excellent service by George Lichowid when I picked up my new car.. Everything was explained about the new Taurus. He showed me how everything worked an took his time to make sure everything was correct.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New radiator
My service was done expeditiously and everything seems fine. The car is 10 years old and rides like new! I would just like to now which tires were rotated where.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The sales and services very professional
Working with the sales and services of Brian Hoskins ford is top notch buying many trucks in past and the service I use has always been above par
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
wind shied wipers checked
I needed to have my wind shied wipers looked at. The service department looked at the situation and found it to be a minor problem. I always like the service I get here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
I have always received great service when having routine maintenance performed on our 2016 Escape. The service is done in a timely manner and there is a friendly atmosphere while waiting.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Misfiring F150 repair
I thought my transmission was slipping because I could not go uphill with any power and the transmission light would appear once it started bucking. The repair was for 2 misfiring spark plugs. The fix was quick and resulting bill was slightly under estimate. Good communication and good service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
my visit is always a happy experience
I get my questions answer,the work is done right,always willing to help, will go out of there way to give a helping hand and a smile to go along with taking care of you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome as usual
Have had my 2008 Escape serviced at Brian Hoskins since I purchased it new there. I have never had a bad service experience with them. I usually deal with Abby Tague, and have been helped by Kevin Trost on several occasions also. Both are very customer oriented, pleasant, courteous, and make sure that I am kept up to date on progress of repairs during my appointments. On the event of catastrophic mechanical failures (brake caliper seizure, transmission band breakage, and spontaneous window opening caused by the mechanism holding the window up failing) I have shown up unannounced and Abby has always been very gracious about getting my car in and at least diagnosing the problem in the same day with repairs completed by the next day in most cases, Great service, great people, very much appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair