Brian Hoskins Ford

(891 reviews)
Visit Brian Hoskins Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (877) 851-0239 (877) 851-0239
Used (866) 906-9220 (866) 906-9220
Service (866) 906-5845 (866) 906-5845

Reviews

(891 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brian Hoskins Ford from DealerRater.

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Service

Excellent service as always, friendly, transparent, communicative. They are always considerate of timing and scheduling which is important to professionals who are managing their schedules.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good experience with service department.

Speedy service for oil change, tires rotation and check up. Waiting room pleasant with tv on. Service was done in timely manner. Overall experience was good and I will come back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome service department

I brought my automobile in for Servicing and the service representative was amazing. Not only did she explain what needed to be done and how long it will take but at the end when I picked up my car she went over a report explaining everything that was done in detail. I had a wonderful experience when I purchased my vehicle from Brian Hoskins Ford but every time I come in for servicing I have the same type of experience. I would highly recommend this dealership for a place to get your car serviced because not only do get a detailed explanation of what your car needs but it also gets done timely and the staff is wonderful and makes you feel like a person not a customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Experience!

We were shopping for a car for my mother-in-law. After looking at 3 different dealers, we just didn't feel like the sales people were listening to our needs nor did they try to meet us at a payment we were comfortable with. Joe Demarino at Hoskins Ford was so great to work with. Not only did he understand what we wanted, he dropped a car off for my mother-in-law to drive for a few days to make sure she liked it before we bought it and the guy who dropped it off spent time with her showing her how all the features worked in the car. Joe was easy to negotiate with and it was just an overall good experience. We will definitely go back to Hoskins for our future vehicles and also refer others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing Experience at Brian Hoskins Ford

Basically I stopped in to have my tires checked on the 2011 Ford Explorer that I was driving when Diamond Dave Spriggs spotted me in the service area. I was enjoying a cup of coffee and he wanted to show me what they had in stock. So we went for a ride in a 2015 Ford Edge. This was on a Thursday, March 15, 2018 to be exact! So I said that I would think about it and let him know on Friday morning between 10:30 AM and 12 noon! Scot Shandler had the paperwork ready for me in no time and I was able to keep my 1:00 PM hair dresser appointment. Brian Hoskins Ford service department worked on the car on Friday afternoon and all day Saturday for a Monday afternoon pickup on the 19th of March, 2018. I have nothing but great things to say about my experiences with Brian Hoskins Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service as always !

I would highly recommend Brian Hoskins Ford for service. The service advisors are very professional, friendly and efficient and the service technicians are top-notch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

New Car

Working with the team at Brian Hoskins created an enjoyable and relaxing car buying experience. Everyone is willing to go above and beyond to help the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought new tires and your dealership refuses to sell roadhaz

Bought new tires and your dealership refuses to sell roadhaz on new tires.They said you can only get roadhaz on new car.I know this is not true

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Follow up to fixing an issue with a purchased car

The serivce staff were very polite and they took care of my needs in a timely manner. They identified the repair needs and wil call when the part arrives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Got tires, the works and inspection

went in for the works and tires. Could not be happier with the price of tires. They even inspected my car and the overprice was cheaper than they first quoted me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.