Reviews
Service
Excellent service as always, friendly, transparent, communicative. They are always considerate of timing and scheduling which is important to professionals who are managing their schedules.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good experience with service department.
Speedy service for oil change, tires rotation and check up. Waiting room pleasant with tv on. Service was done in timely manner. Overall experience was good and I will come back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service department
I brought my automobile in for Servicing and the service representative was amazing. Not only did she explain what needed to be done and how long it will take but at the end when I picked up my car she went over a report explaining everything that was done in detail. I had a wonderful experience when I purchased my vehicle from Brian Hoskins Ford but every time I come in for servicing I have the same type of experience. I would highly recommend this dealership for a place to get your car serviced because not only do get a detailed explanation of what your car needs but it also gets done timely and the staff is wonderful and makes you feel like a person not a customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience!
We were shopping for a car for my mother-in-law. After looking at 3 different dealers, we just didn't feel like the sales people were listening to our needs nor did they try to meet us at a payment we were comfortable with. Joe Demarino at Hoskins Ford was so great to work with. Not only did he understand what we wanted, he dropped a car off for my mother-in-law to drive for a few days to make sure she liked it before we bought it and the guy who dropped it off spent time with her showing her how all the features worked in the car. Joe was easy to negotiate with and it was just an overall good experience. We will definitely go back to Hoskins for our future vehicles and also refer others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Experience at Brian Hoskins Ford
Basically I stopped in to have my tires checked on the 2011 Ford Explorer that I was driving when Diamond Dave Spriggs spotted me in the service area. I was enjoying a cup of coffee and he wanted to show me what they had in stock. So we went for a ride in a 2015 Ford Edge. This was on a Thursday, March 15, 2018 to be exact! So I said that I would think about it and let him know on Friday morning between 10:30 AM and 12 noon! Scot Shandler had the paperwork ready for me in no time and I was able to keep my 1:00 PM hair dresser appointment. Brian Hoskins Ford service department worked on the car on Friday afternoon and all day Saturday for a Monday afternoon pickup on the 19th of March, 2018. I have nothing but great things to say about my experiences with Brian Hoskins Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service as always !
I would highly recommend Brian Hoskins Ford for service. The service advisors are very professional, friendly and efficient and the service technicians are top-notch
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Car
Working with the team at Brian Hoskins created an enjoyable and relaxing car buying experience. Everyone is willing to go above and beyond to help the customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought new tires and your dealership refuses to sell roadhaz
Bought new tires and your dealership refuses to sell roadhaz on new tires.They said you can only get roadhaz on new car.I know this is not true
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Follow up to fixing an issue with a purchased car
The serivce staff were very polite and they took care of my needs in a timely manner. They identified the repair needs and wil call when the part arrives.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Got tires, the works and inspection
went in for the works and tires. Could not be happier with the price of tires. They even inspected my car and the overprice was cheaper than they first quoted me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair