Reviews
Internet Sales Dept. is very easy to work with
Mike Piazza Honda's internet sales dept. won't waste your time. They have always been quick with quotes for me on leases, have answered all my questions promptly, and have been up-front and transparent about any lease and registration fees. I recommend Dave Lobaina.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick had the car waiting out front when we pulled up to...
Nick had the car waiting out front when we pulled up to test-drive. He answered questions fast via text, we made the deal via text, and he made the process was painless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
People are very friendly and get costumers in and out car...
People are very friendly and get costumers in and out car was inspected with out any problems teck even wiped off the dash and did not leave any debris from scraping off the old stickers. Was surprised that you used Lyft instead of your shuttle service but it was ok. I have been coming there since 1991.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
I am not one to leave reviews.... I have been servicing my Honda CR-V at Mike Piazza Honda Dealership for the last 5 years. Every single time I have been to the service center, I have been impressed by the dealerships integrity and the excellent customer service I have received. I always leave...... feeling great about the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership all departments made a purchase...
Great dealership all departments made a purchase seamless. Second car purchased with them. Bobby Jones salesman was easy to work with. Good experience at this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AVOID THIS PLACE ! ! ! Very aggressive & sneaky finance...
AVOID THIS PLACE ! ! ! Very aggressive & sneaky finance manager Steve. Steve was very aggressive and pushy trying to force us to buy the extended warranty & paint protection crap
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I had a pleasant experience when I had my oil change and...
I had a pleasant experience when I had my oil change and check up. I was kept comfortable while waiting and fully informed about how my vehicle is doing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I took my car to get new tires and service manager was...
I took my car to get new tires and service manager was very nice. They checked my car and told me need fluids and not needed since I spent $600 in May and felt like I was being scammed. When I got home I noticed the wheels were scratched and had to go back the next day to see Rick the manager but he was too busy. He sent a guy named Bud he was condescending telling me they were not hubcaps but wheels. I told them I was not happy and wanted to speak to Rick. I left him a message but no call back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Going back to JL Freed
I started taking my Honda because it's closer to home. Bought the car at JL Freed in Montco. It's a 2015 CRV, spent $1,200 to get it through 2019 inspection (Main Service Garage), another $6-700 for new tires (Express Service), go back to the express for a low beam replacement (another $50) and am informed that they think I need the cabin and air filters replaced. Really, that's funny because $100 of the $1,200 inspection was to do just that (replace all filters). Express Service then stammers they can't vouch for what Main Service Garage says (mind you they are 30 second down the hill and around the corner on the same lot) They've lost a customer.
- Customer service —
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Honda service was great, fast and efficient. I have...
Honda service was great, fast and efficient. I have bought many Honda's from the Mike Piazza dealership and I always use their sevice department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair