Mike Piazza Honda

(730 reviews)
Visit Mike Piazza Honda
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (888) 639-6719 (888) 639-6719
Used (888) 639-8871 (888) 639-8871
Service (888) 394-5959 (888) 394-5959

Reviews

(730 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Piazza Honda from DealerRater.

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Very friendly and professional staff. Jimmy is the guy...

Very friendly and professional staff. Jimmy is the guy to see! Thanks so much for all of your help. I’m enjoying the new ride.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good Work, but Poor Contact

The work performed was done competently. I had asked for it to be done by Noon, but apparently it was not in the shop until after I called around 11:30. The more troubling issue for me was related to the Covid-19 restrictions. I was forced to enter the building to pay my bill. Yes people wore masks and there were lines marking 3 feet, not 6. I had to reach across the line to use the credit card device, and to sign paperwork. By contrast, I had another car inspected by Kennedy Ford and did not have to encounter a person face-to-face. While this center was technically complying, they should have thought through their contingency plans more thoroughly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thank you Michael Russo for job well done . Now I can be...

Thank you Michael Russo for job well done . Now I can be confident that I will have quality work when I need it. I recommend to everyone theirs service center. A very satisfied customer. Thank you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Maintenance

I had to get my car inspected during the coronavirus and Piazza made it very easy, I usually drop off the car and go to Friendly's for breakfast, but that wasn't allowed now. But the waiting area was clean and relatively comfortable, so everything worked out great. I was done and out in less than two hours. But I do wish they still gave you a free car wash. :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Honda provided excellent use of text messaging for...

Honda provided excellent use of text messaging for service status and updates during the covid-19 situation. Service website tracker was very detailed and understandable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pa State Inspection

I was very happy with my service experience yesterday, 4/1/20. Both the service advisor, Dwayne Byers and cashier, Mike Russo were knowledgeable, courteous and informative. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Brought my 2019 CRV in for state inspection and B16...

Brought my 2019 CRV in for state inspection and B16 service. Upon leaving after pick up I discovered that the service light still showed as well as the oil light still showed 15%. Needless to say my confidence in the work being done was not very high. My rep went to get the mechanic who did the work however he returned with “Rocky”. He stated he had not worked on my vehicle however he proceeded to address my concerns. Pete gets a thumbs down and Rocky gets a thumbs up. In fact I will be requesting him to work on my car in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The team was very easy to work with and was able to sell...

The team was very easy to work with and was able to sell me a truck at a very good price. The whole buying process was quick and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Went for an oil change at the express center and drew was...

Went for an oil change at the express center and drew was very helpful My van was serviced to my expectations and was returned as I gave it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Internet Sales Dept. is very easy to work with

Mike Piazza Honda's internet sales dept. won't waste your time. They have always been quick with quotes for me on leases, have answered all my questions promptly, and have been up-front and transparent about any lease and registration fees. I recommend Dave Lobaina.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.