Reviews
The staff was a great pleasure to work with. I had my car...
The staff was a great pleasure to work with. I had my car the very next day and I love it. The car had a full tank of gas it was clean the salesman showed me how to use my car. Financing was the easiest thing they took care of it for me. Thank you Botnicks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dont bother! I called service manager to simply ask about...
Dont bother! I called service manager to simply ask about a problem on my car to see if it was a common problem and some remedies that have been done in the past. He basically would not take the time to discuss without seeing the car. Come on, give me a break! Can't even take the time to relay a couple minutes of information!? I wasn't asking for a final diagnosis on my car! I thought service was important and is what sells new cars.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I had made a 2:15 appointment with Kathey to discuss...
I had made a 2:15 appointment with Kathey to discuss financing. I was left waiting in the showroom for 15 minutes, and then showed the service waiting area where I continued to wait for another 45 minutes. Just as I was ready to leave she came in and told me she had another customer so she would be right back. I waited 10 more minutes and then was sat in a sales office while she came in and out (because she was more interested in the other customer. I was then told that I only had my choice of three vehicles and all of them had very high milage and outragous down payments. I left and went to a Ford dealership where I was attended to all the way, and within 20 minutes I had my financing, low down payment, low mileage, low interest rate, late model & great priced car. I will never go back to Botnick and will make a point of making sure that everyone knows how horrible they were.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car