Reviews
Every employee we have encountered at Botnic has been
Every employee we have encountered at Botnic has been exemplary. From sales, service, and mechanics, we receive prompt, professional, friendly attention. Thank you Botnic!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They took care of the problem situation in a timely
They took care of the problem situation in a timely manner while I waited. Luckily it was covered under the warranty, so I was lucky.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful that Botnick Chevrolet has fit us into
We are grateful that Botnick Chevrolet has fit us into their service schedule when we’ve needed a repair because of travel plans .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
These guys were great!
These guys were great! I unknowingly showed up 10 min until closing time and they stayed late to sell me a car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Boy, try to find a catalytic converter.
Botnick was always on top of trying to get this part, keeping me informed. The wait was frustrating but their help and understanding really helped. They go the extra mile to make sure the work is completed with no glitches.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (607) 821-1322 to discuss your concerns, as your satisfaction is of utmost importance to us.
Botnick Chevrolet Service Department
Had a problem with the AC in my 2015 Tahoe, they diagnosed repair and repeated until they had it 100 % Functional. I did go back a few times most of the times they found a way to write it off as warranty or comp as is. During this process they did not explain it away or back down from the issue. They made up time slots for me around my schedule and got me back up and running. Im not looking for perfection that is a fools gambit, i am looking for honesty and customer service that is the foundation of trust. They have done well be me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeffrey, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Botnick Chevrolet
They always provide me with a high quality experience. They treat me like family. I've purchased multiple vehicles from Botnick and plan to do my business with them in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had my car serviced for brakes and a mishap scraping
I had my car serviced for brakes and a mishap scraping the underside shield breaking out some screws that hold it in place. The service personnel were able to repair the shield and replace my worn brake pads and rotors. I did not have an appointment but they took care of my car in good time. They talked over repairs and gave recommendations. Finished the car and I was able to pick it up the next day.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The representatives at Botnick Chevrolet are very...
The representatives at Botnick Chevrolet are very friendly and professional. I was provided outstanding service from check in to check out. Completely satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service department. Always very helpful....
Great service department. Always very helpful. Appointments can be made usually for the next day or two.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair