Reviews
Botnick Chevrolet
Looking to buy a factory certifieg used car, I found the one I want at Botnick Chevrolet and the salesman and our people I work with could not have been more helpful anfd frienfly. They turned this car buying into a very pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Linda and Leroy Marsh
We purchased a new 2019 Chevy Silverado Z 71 truck on March 8, 2019, from Botnick Chevrolet - Binghamton, NY. Our salesman was Jon Rybacki. We have owned 4 Silverados prior to this purchase. Jon was great to work with! He came thru on everything we requested on preparing this new vehicle for our pickup. We felt no pressure to purchase anything. The entire Botnick staff was very friendly. Amanda (saleswoman) even assisted physically in transferring ourTonto cover from our 2015 Silverado onto our 2019 Silverado. As of March 14, 2019, we are very satistfied with the Botnick dealership. L.Marsh
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Everything went well!
All good, will return for more quality service at Botnick Chevrolet in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Botnick Chevrolet
Very happy with the service I received. Would recommend this dealer to friends and relatives.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Misses
Excellent communication as to what service was required and how long it would take
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
oil change
+took my car in promptly, servived it quickly, delivered it to me washed,very clean, looked brand new again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Poor communication. Not willing to work online
It's 2018. I SIMPLY asked what kind of deal could we make. The only response I kept getting was come in if you want to make a deal. You can buy a car online and have it delivered to your house now. So why can't the staff there come up with a price with out me having to go in to the stroe? Wanted to bring cash so I needed to know how much for the certified check. Very disappointed. I will say all of my contact was online with one staff as far as I can tell. So I can not speak for the dealership in all. But if that's how they treat all customers I would not be very optimistic.
- Customer service 2.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Botnick Service Dept
I always have great service at Botnick service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tina, Thank you for your kind words, and as always we appreciate your patronage. We'll continue to strive to please you any way we can. Regards, Mark Sorochinsky Dealer Principal
Service review
As usual the service department did a good job in a timely manner.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Botnick Chevy
Jeramy is and excellent service adviser. He understands your concerns and makes sure they are addressed at time of service!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase