Reviews
routine service
Fast,friendly,professional and reasonable. Always have my car serviced here
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase of my 2017 Silverado
Excellent process from sales to financing! I am very happy with my Silverado, I have had it for three months, and I have driven it 7000 miles. I am getting 24-25 on the highway and about 21 around town, much higher than I would have expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care Tom., thank you so much for the positive review! Sincerely, Mark Sorochinsky
Equinox repair
Friendly,proffessional,knowledgeable,reasonable, as always
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2013 silverado
I had rust spots on my bumper looked at to see if there was any recall for it. I was told no. Took it to a local body shop for repair. They removed the center panel and found it to be rusting from the inside out. It.cost over $600 it get it fixed. I'm very disappointed the Chevy didn't cover it.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Department experience
Friendly and the service department was very honest
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly recommended service department.
I recently had my wife's Tahoe in for a large repair to the AC system. Chris O'Brien and Eric Heggelke in the service department did a super job on the truck. The AC is fixed, blowing real cold air. This was my first visit to Botnick, on a recommendation from a friend, and I am now a very happy customer. Thank you Chris and Eric!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Malibu
On May 15 , I traded in a 13 Camaro, for a 17 Malibu. I could not be happier. The price discussion went good, and I picked up my new car that afternoon, it looked beautiful,I love it. Dennis, Kathy, Perry, Carl, and Mark, are the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service on Captiva
I had a unplanned service issue which Botnicks took care of for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Amazing
My family has purchased over 20 cars at botnicks in the last 3 years always 100% satisfied, have used Val in the past and now Amanda love them both, Carl is a bit rough around the edges but if you get to know him he is a teddy bear. GREAT experience every time service has always treated me with respect as well....would not go anywhere else, so if your in the market for a new or used car contact Amanda she works hard for you and always makes time for you and goes over every aspect of the car upon delivery and after. I feel like I couldn't be treated any better anywhere.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
they are the best service team any where aroung, Chris and t
The service department Chris and the shop forman went over board for me as did the intire service staff best around hands down I buy my cars and trucks there because of the service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair