D'ELLA Honda of Glens Falls

(877 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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Honda CRV

They are always honest, reliable, and and willing to consider my opinion and concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joan Spencer, we are glad we could help!

Awesome Sales and Service!

I bought my car from Della, it is my 3rd CRV, Larry Knox was wonderful to work with. Also Jody in the service department is so helpful and nice too. 5 Star Rating from this Happy Honda Owner !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nancy Ziegler, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

Della Honda

This was just routine service, but they were very accomodating with service so I didn't have to sit around the waiting room during this trying time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Robert G. Sellig, we are very happy to have provided you with such a positive experience!

Great Service @ Della Honda

Jim in service was great to get me in during this difficult time of CV. He listened to my my issues and everything was addressed. My van is is essential and needs to be ready all the time. It is always serviced and looked at regularly. I always appreciate knowing it was done right and at affordable price. Thanks to Jason, Jim, the cashier and the service techs for being there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Victor Forlenzz

I have been buying my cars and servicing them at Della Honda for over 20 years. All of their cars have lasted to close to 200 thousand miles. Their service department has always been top knotch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Victor Forlenza, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!

CRV maintenance.

Jodi is super at her job.. the other guys are nice, but I have mostly dealt with Jodi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Service experience

Jim O'keefe, service consultant, is extremely competent in the entire service process from scheduling, point of entry, during maintenance and summarizing activity at the conclusion of the visit. You feel that you are in 'good hands', and you can trust him to be fully transparent with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ross Kelley, we are glad we could help!

Excellent job

Amazing experience this people are in their game!! Great service and great customer appreciation!! Love this place!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jefferson Zapete Martinez, we are glad we could help!

Happy Honda Girl

Just bought my third new Honda. Went hybrid this time. My family and I absolutely love our new car and D?Ella Honda has been fabulous to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

della honda service visit

jodie is always willing to assist and seems to give a little extra to keep the customer in the know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kevin Mattison, thank you for your kind review; we are happy to pass along your comments to the team here at D'ELLA Honda of Glens Falls!