D'ELLA Honda of Glens Falls

I was greeted promptly, my service was performed correctly and timely, a few problems were explained with costs to make the repairs.

Very cordial Service Writer. Comfortable waiting area.

The service department at Della Honda always goes above and beyond.

Della?s sales rep Jeff went above and beyond in helping me get into the vehicle that I really wanted by ordering the specific model and color and on top of that he got it for me at a great price after initially thinking it would be out of my price range!! He was extremely friendly and he the made the whole process go very smoothly. I would definitely recommend Jeff and Della Honda to any of my friends.

Fast and courteous service that is dependable ...

Once again the service department goes above and beyond. I arrived at D'Ella with a flat tire and a donut on the car. I drive quite a distance to get to D'Ella. When it was discovered that the tire could not be repaired and 2 new tires would have to be ordered Jodi and Jim in service worked the usual magic found at this dealer and got me a loaner until my tire could be replaced. Not a lot of places take such good care of their customers and that is why I keep buying cars from D'Ella Honda and bringing them back for service.

When you combine a knowledgeable staff with willingness to make a deal that is beneficial to both parties, you can't miss. That's exactly what I encountered. I had numerous questions and they knew the details immediately. Before I buy anything I try to learn as much as I can about it. They had answers and then some. It was incredibly informative and following through with the purchase was easier than anticipated.

My car was taken in for service due to a recall on the computer software. The work was completed in near record time and in fact the service department worked me in without an appointment. Great job!!

Had a very peculiar situation with my 2010 Accord EX-L. The vehicle was there for 2 days. The service advisor kept me fully aware what steps were being taken to try to resolve the problem. I was at home while the vehicle was at D'ellas and he (Bill) didn't hesitate to call me to keep me informed. Excellent customer service. One thing I really appreciated - When it was determined it would take a substantial amount of time to attempt to repair/resolve the problem, an individual took me home while I was at the dealership. He then returned to my home two days later and took me to the dealership so I could retrieve my car. Talk about customer service!

I have purchased two cars at D'ELLA Honda and have a great experience both times. No nonsense, no pressure, no hidden fees or last-minute surprises. My salesman, Damien Tucker, was extremely knowledgeable, friendly and helpful, and couldn't have been better to work with.