D'ELLA Honda of Glens Falls

(877 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(877 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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Happy repeat customers 10 cars so far

We have been customers of D?Ella for many years and just bought our 10th car from here. Always great service and repairs which we only do here. Derek Millington is an incredible tech and we trust his work. Also recommend Van Chakalis for sales and Jim O?Keefe for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent sales team

Our experience was great. No pressure or hassle very pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service at Della Honda, Queensbury

Always courteous, prompt and professional. Enjoy doing business with their service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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pacerpm40@gmail.com

I found my leasing an SUV to be a pleasant experience especially dealing with Kody Bruno, who was knowledgeable, pleasant and very easy to work with. The transaction was a smooth process and I received my car within 2 weeks. This is my first SUV and I love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Della Honda Experience!!

We had a very positive experience with Nicole and Kurt; they were both very professional and explained everything in detail and answered all of our questions. We would highly recommend them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My car repair

In these chaotic times is nice to know that I have a business and organization of people that I can trust. Della just recently took care of an AC problem I had with my Honda Civic. Execution was flawless, people always and in all ways friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Highly recommend, very professional, personable

Welcomed at the door, greeted with smiles and people eager to assist me in my lease turn in process and new lease pick up. The entire process took just over an hour and was seamless on my end. Dan was a pleasure to work with, the business manager was quick and concise, listened to thoughts/comments was not pushy trying to upsell me which i 100% appreciated. The customer contact and attention to detail was great, Rob reached out after my experience which was a great final touch! Classy folks, they made a mundane experience very quick and painless for me, thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Experience At Della Honda !

great experience start to finish. I was pleased to have Ashley Porlier working with me. She was knowledgeable, friendly and professional throughout. She was a good listener and answered all my questions with ease. I never felt pressured ! Kurt Montanye was also excellent to work with. He was very organized and friendly. The leasing process went without a hitch !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honda Ridgeline service

Della Honda promptly replaced fuel injectors when I received an emissions malfunction message.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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plwieland@roadrunner.com

During a simple oil change a slow leaking tire due to a screw is discovered. Naturally agree to have it repaired and might as well rotate the tires. Pick up the car after hours and the TPMS light is on. Tires appear fine, so scurry over to the nearest Stewart's and find a tire at 24 pounds. Not a big deal. A day later, my wife comes home from a short errand and complains of a funny noise. I take it for a quick drive and immediately know the lug nuts are SUPER loose on a rear tire. Using the factory supplied lug wrench I tightened 19 out 0f 20 lug nuts. Sent 2 emails and didn't hear from anyone.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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