Matt Bowers Hyundai Metairie

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,587 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (877) 534-6998 (877) 534-6998
Used (866) 817-5234 (866) 817-5234
Service (855) 348-0716 (855) 348-0716

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,587 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matt Bowers Hyundai Metairie from DealerRater.

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Eric was a very nice sales person. Professional and...

Eric was a very nice sales person. Professional and helpful without being pushy or off putting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service and a wonderful service advisor. Timely and...

Great service and a wonderful service advisor. Timely and efficient. The service was competed when promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I went in for my first complimentary maintenance on my 1...

I went in for my first complimentary maintenance on my 1 year old car which should have included an oil change and tire rotation. I was told that they do not rotate the tires with the first oil change even though my car manual said otherwise. During this same visit, they replaced the wrong part on my car. I was told that they would order me the correct part and ship it to a dealership closer to my home which never happened. At this point, I have given up with them and will not be returning. Very upsetting since this was my first time stopping by for service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Your service was great. I usually book my service...

Your service was great. I usually book my service appointment with Carolyn. She always helps with any questions I have. The service was done within the time limit assigned.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

When I was not 100% satisfied the service manager...

When I was not 100% satisfied the service manager listened to my complaint, apologized and then went over and above to make things right. All good now.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great friendly helpful nice wonderful good service on...

great friendly helpful nice wonderful good service on time got my car washed for free

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Not a lot of inventory, but that's the world we live in...

Not a lot of inventory, but that's the world we live in today. Friendly, courteous staff though...👍🏾

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone is friendly and courteous. Without an...

Everyone is friendly and courteous. Without an appointment oil change was done in a timely manner. Loved the coupon that was able to be used

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Did well and would bring my car back in the future to get...

Did well and would bring my car back in the future to get work done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service writer young female was excellent.. thank God...

Service writer young female was excellent.. thank God they have her. Service manager took care of our problem. Haven't got the part but hopefully it will be soon...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.