Matt Bowers Hyundai Metairie

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,587 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (877) 534-6998 (877) 534-6998
Used (866) 817-5234 (866) 817-5234
Service (855) 348-0716 (855) 348-0716

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,587 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matt Bowers Hyundai Metairie from DealerRater.

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The customer service was excellent! The salesman who...

The customer service was excellent! The salesman who assisted us was very patient and helped us to leave with a vehicle that we were pleased with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful sales man named Micheal helped me find the best...

Wonderful sales man named Micheal helped me find the best car for me within my budget and I love the vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The service was quite smooth, quick, and pleasant...

The service was quite smooth, quick, and pleasant especially for an older person like myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

From entering this dealership, we were exceptionally...

From entering this dealership, we were exceptionally impressed. Then Miguel put the icing on the cake. Awesome Service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

MR. DAY DAY WAS A VERY NICE MAN TO DALE WITH AN THE LADY...

MR. DAY DAY WAS A VERY NICE MAN TO DALE WITH AN THE LADY WHO I HAD TO SIGN MY PAPER WORK WITH SHE WAS VERY NICE TO FINANCE MAN WAS TO I AM N LOVE WITH HUNDI

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I've been getting my car serviced there for two years now...

I've been getting my car serviced there for two years now like the service, thanks 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent ! The sale person was very helpful and she...

Excellent ! The sale person was very helpful and she communicated very well with me especially she speak Spanish .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They do good work but seem very short handed and I often...

They do good work but seem very short handed and I often have to check on status of my car. However they are polite and courteous.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It took almost 2 weeks before a tech looked at my car and...

It took almost 2 weeks before a tech looked at my car and still could not diagnose the problem

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service was terrible. I had to wait four days for my...

The service was terrible. I had to wait four days for my car to be looked at and another 6 days before I was able to get a rental car approved through Hyundai. I work across the lake so it was very hard for me to find a ride or borrow someone’s car. After two months of Hyundai having my car to replace the engine I finally get it back only to have more problems. When I got home from picking up my car I noticed that the fan was still running but I didn’t really think anything of it. The next day on my way home from work, my engine overheated message came up on the Causeway bridge! Luckily I was able to make it off the bridge without getting into an accident or the car blowing up on me. I called the service department to let them know what had happened and told them I would bring my car in on Monday morning since it was a Friday evening. When I brought my car on Monday after waiting for over two hours it was discovered that a clamp wasn’t tightened and the coolant was leaking out. I then left and noticed that my car smelled of gas. When I picked up my son from school about 4 hours later the gas smell was so strong so I immediately went back to Hyundai. It was then discovered that the fuel pump was laying on top of the engine!!! Talk about a real danger!! I’m very disappointed in how the service department handled my case and my car still smells of gas but the service manager told me that it would take a while for the gas to burn and the smell to go away.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.