Matt Bowers Hyundai Metairie

Superior customer service! They were able to meet my needs and accommodate my availability. My mom was very pleased with her surprise!

They made turning in a lease and buying a new vehicle a very easy and positive experience.

DO NOT BUY A CAR HERE OR GET YOUR CAR SERVICED HERE ONE OF THE WORST DEALERS IN LOUISIANA. They only care about selling you the car once its sold to you good luck because the customer service is Horrible. So bad I sold my car because the service and customer service was horrible. McDonalds drive thru has better customer service then Hyundai of Metairie. Honestly one of the worst dealers I have ever experienced. Bought a new 2021 Genesis G70 after a month of owning the car developed a leaking trunk. Car was there for over a month. I would call my service advisor Cara Ledet asking for an update and was always sent to voicemail saying I would get a callback and never did. Only time they called was to say the car was ready for pickup. Once I received it back after being fixed the trunk was still leaking water. The second time they kept the car for a month I would call and ask for updates only to be pushed aside to voicemail saying ill get a call back. I never got a call back. The only time they called me was to say they couldn't find the leak. I was so fed up with this dealership I sold my new car after buying it in May 2021 and sold it November 2021.

I Would definitely recommend this service dept to my family and friends . . I am a 100 % satisfied customer

Very unorganized. Not happy third Hyundai worse service need to do better with customer service

Everyone was friendly and knowledgeable. Buying a new car was a really easy and fast experience.

They quickly addressed all my issues. They ordered the part and installed it while I waited. I had a couple of cups of hot chocolate and it was time too go. Job well done by the whole team, thank you for always treating me right.

I have been dealing with this dealership for years and have never had a bad experience. Jim Braquet is top-notch, personable and caring.

We love our new Tucson! We would recommend the dealership to our friends. Happy New Year to our friends at Hyundai of Metairie!

At check in, I specifically asked how long it would take. They said 1.5 to 2 hours. I wait until 2 hours and 15 minutes to call to get an idea of how much longer it would be. It took an hour to talk to someone and find out that it would be another 45 minutes. I had to call 4 times and had to request to speak to the manager on the 4th time to get a freaking update. I'm a mostly patient and understanding person but that is utterly ridiculous.