Bill Brown Ford

(335 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 280-4526 (888) 280-4526
Used (888) 305-2516 (888) 305-2516
Service (888) 721-9897 (888) 721-9897

Reviews

(335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very efficient on delivery of vehicle.

Very efficient on delivery of vehicle. Helpful on finding vehicle in these times. Salesman ( Steve Robin) excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear Steve was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Working with Jeff Muntean has always been excellent.

Working with Jeff Muntean has always been excellent. He is knowledgeable about the process, great personality, and gives you a feeling of dealing with a family member. There are three members of my family that only go through Mr. Muntean. Each has the same excellent experience. We look forward to working with him again. We definitely recommend him to our family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Bill Brown Ford Inc. I'm glad to hear that Jeff was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

The best part of this dealership is my salesman Al

The best part of this dealership is my salesman Al Lindsay. I live in Taylor & have plenty of dealerships downriver but I like Al.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Al and Taylor had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

Consumer response

I don’t know who Taylor is. The only person I have ever worked with is Al. The great review was for Al Lindsay

Tony Juncaj is the best sale person I have ever dealt

Tony Juncaj is the best sale person I have ever dealt with. Very prepared, Knows his product and respects your time. I will definitely return to Bill Brown because of him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mike, Thank you! Tony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Brown Ford Inc.

Bill Brown is my go to dealer for new cars and service.

Bill Brown is my go to dealer for new cars and service. Their staff is always a please to work with and their selection top notch even in this tough market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Bill Brown Ford Inc, your feedback and rating mean a lot to us. We're glad Zac and Chris were able to help, and we hope to see you again!

The Number One Salesman At Fords .

The Number One Salesman At Fords .When Shopping For Car Levell’s Bardge A Honest Person To Help you Out I Have been Buying Fords Cars From Levell where He Goes .Thanks For Having A Salesman Like Him .Clara Blackmon .I Started buying Cars for him in Early 70 .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Clara! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Brown Ford Inc.

Very knowledgeable!

Very knowledgeable! Was able to help me find exactly what I was looking for. Even gave me some options to choose from. Ron was very helpful and I'll recommend Bill Brown Ford to ALL my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Here at Bill Brown Ford Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Great service and follow up.

Great service and follow up. Steve did a good job of getting us the car we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Donald, Thank you so much for choosing Bill Brown Ford Inc! Congrats on your new purchase, and let Steve know if we can be of any more assistance!

Great sales people.

Great sales people. Walk you through every step of the car leasing and making sure you understand everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Bill Brown Ford Inc, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Steve Robin made the process of ordering and buying my

Steve Robin made the process of ordering and buying my Ford Maverick super easy. It was a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Steve, and for taking the time to leave us this wonderful feedback!