Bill Brown Ford

(335 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 280-4526 (888) 280-4526
Used (888) 305-2516 (888) 305-2516
Service (888) 721-9897 (888) 721-9897

Reviews

(335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Scott Daughtery is excellent to work with He always

Scott Daughtery is excellent to work with He always looks out for me. He gives me the best deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

I had heard great things about Tony from family members,

I had heard great things about Tony from family members, especially about his incredible client loyalty over the past 40+ years. So, when my husband was looking at a truck, we decided to stop in and meet him. From start to finish, Tony delivered first-class service, living up to the reputation I had heard about—and then some! He was patient, knowledgeable, and truly took the time to find exactly what my husband wanted. In the end, we drove away with the perfect truck and an even greater appreciation for his dedication. Now I see why his clients stay loyal for decades! If you’re looking for someone who will treat you like family, don’t hesitate to reach out to Tony. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Brown Ford Inc.

Been getting my vehicles from here for a number of years

Been getting my vehicles from here for a number of years now. Rick Williams is a terrific and honest salesman. Great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Bill Brown Ford Inc!

I just leased an F-150 Lightning from Jeff Muntean and

I just leased an F-150 Lightning from Jeff Muntean and this is my fourth F-150 from Jeff and first EV F-150. Jeff and his team went above and beyond to get me the truck I needed as looking for and the best price. He is amazing when it comes to communication. I get a response to my questions fast and he never pushes anything extra.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Derek, Thanks for your feedback on your recent visit to Bill Brown Ford Inc. It's great to hear that Jeff and our team were able to assist you and that you had such a positive experience. Congratulations on your EV F-150!

Kevin Black was great to work with for purchasing new

Kevin Black was great to work with for purchasing new vehicle. Answered all my questions. I would highly recommend Kevin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Kevin provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Gene, for choosing Bill Brown Ford Inc!

Bill Brown dealership Fantastic.

Bill Brown dealership Fantastic. Jeff Muntean is the Best SALESMAN. BEEN GOING TO HIM FOR MANY YEARS. 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Robert, Thanks for sharing your thoughts about your experience with Bill Brown Ford Inc. Jeff and our team appreciate your business and hope to see you again soon!

Tony is a wonderful sales person!

Tony is a wonderful sales person! I knew what I wanted but they didn’t have it on the lot. He was able to find one locally and had everything done a ready for me in under a week!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Bill Brown Ford Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Tony, and it was a pleasure having you at the dealership. We appreciate your review!

They did a great job helping me selecting my new lease

They did a great job helping me selecting my new lease vehicle. Everyone was very nice and very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

We purchased our 2nd used vehicle at Bill Brown last week

We purchased our 2nd used vehicle at Bill Brown last week & we couldn’t be happier with our experience! Our salesman Roy made the transaction so simple & also gave us a great deal on our trade in vehicle too! I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jennifer, Thank you for taking the time to share your feedback with us. Roy and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

Had a few hiccups overall I got what I wanted.

Had a few hiccups overall I got what I wanted.After a lil bit of stress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mermaid, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.