Ira Subaru of Manchester

(1,178 reviews)
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
New (603) 256-9348 (603) 256-9348
Used (603) 256-9301 (603) 256-9301
Service (603) 256-9396 (603) 256-9396

Reviews

(1,178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ira Subaru of Manchester from DealerRater.

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Chelsea was very helpful and explained what needed to be

Chelsea was very helpful and explained what needed to be done. My recall, which had been delayed because the parts were not available, was done at the same time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Norine, we're happy you found our staff to be so supportive during your experience here at Ira Subaru Manchester. Please let us know if there is anything else we can do for you; we are more than happy to help!

Excellent service, as usual.

Excellent service, as usual. Done quickly and well and very affordable. All the staff are helpful and knowledgeable. I love this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Wonder experience and actively willing to work with me in

Wonder experience and actively willing to work with me in every step of whar I wanted and needed. Without a doubt one of the best places I've gotten a car from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dia, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Very good care for my car!

Very good care for my car!And very nice people working ! I have to check again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Gary Wadsworth sold me a Rav4 Hybrid and was very

Gary Wadsworth sold me a Rav4 Hybrid and was very accommodating in the sales process and made it a hassle free process. I even left my EZ-Pass in my trade in and he reapplied the adhesive strips to it. The IRA team was able to accommodate changes in my financing needs for the purchase. Highly recommend checking them out and going with my man Gary!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Adam, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had scheduled an oil change on line.

I had scheduled an oil change on line. When I arrived I wasn?t on the schedule. But Sandra accomadated me. I?m very thankful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Beatrice, we're happy you found Sandra to be so supportive during your experience here at Ira Subaru Manchester. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I bought an suv last Wednesday from Matt C.

I bought an suv last Wednesday from Matt C. Thru the entire process he was needless to say USELESS. he was very RUDE. NEVER called me once. Texted every time very short, disrespectful and EXTREMELY USELESS. I had to reach out to him daily to find out what was going on with the car. I was told that it was going to be a couple days too get it registered. Was told every day x5 business day that he didn't know when the car was going to be ready. I thought the job of the runner for the registery was for the costumer-a convince- NOT IN THIS CASE- JUST A HUGH HEADACHE. I was texted yesterday at 3pm 7 DAYS after purchase-it was finally ready for pick up around 530pm but that he was not going to be there!!! Really.. Not available. He deserves NOTHING from this sale. Spoke with a manager when I picked it up. Told him MATT C. should not be working with the public, that I will definitely NOT be a repeat customer and that I would NOT refer my worst enemy to them beacause of the horrible treatment that I received from his sales associate. He was apologetic but it's WAY too late for that. VERY DISSATISFIED CONSUMER

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Amy Shaw, I appreciate your feedback, and it was brought to my attention this morning that your experience was nowhere near what it should have been. I apologize for how you were handled, and I have addressed this with everyone involved. As customer will see from all of our reviews that this is not our normal practice and that we will take a corrective course to improve how we handle customers. If there is anything else you would like to discuss, you can reach out to me directly at sdasilva@group1auto.com Steve DaSilva General Manager

Always have a great experience at Subaru in

Always have a great experience at Subaru in Manchester,nh. When you are there always ask for Jack. They are so nice and helpful and ready to get you what you need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Samantha, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Good experience.

Good experience. I would recommend to friends and family and will probably use again in the future. Easy access off the highway and a large inventory as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Vincent, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Was an overall Excellent experience, great customer

Was an overall Excellent experience, great customer service and would definitely recommend salesperson Matt Critz to anyone looking for a new car in the greater Manchester area!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David, thank you for your kind review; we are happy to pass along your comments to Matt here at Ira Subaru Manchester! Thanks again for the recommendation, and have an amazing day!