Reviews
Very helpful and knowledgeable sales associate, they made
Very helpful and knowledgeable sales associate, they made it a smooth transaction. Very happy with the purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave a review for us at Ira Subaru Manchester. We're happy we could meet your expectations! We're looking forward to your next visit with us!
Horrible customer service.
Horrible customer service. Doesnt care about the needs or wants of their customers only about their listing prices. Not willing to negotiate even $500 and won’t honor an offer they made less than 24 hours ago. Do NOT recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello Samantha Curran from Peterborough NH. We passed on all of your low ball offers yesterday and today due to the unprofessional way you carried yourself in the dealership. You cursing at the sales person, and the manager was not appreciated. Because the cursing was loud enough for the entire show room to hear, including other customers, we kindly asked you to leave. We did appreciate the original opportunity you gave us but as we said on the phone to you today, multiple times, we pass on all of your low ball offers. We're sorry that after further attempts to resolve your concerns we were unable to meet your expectations. Steve DaSilva General Manager Ira Subaru Manchester SDasilva@Group1Auto.com
The staff was courteous, professional and very
The staff was courteous, professional and very knowledgeable. My sales person , Crystal, was exceptional. I would highly recommend IRA Toyota. They have a large inventory and I love my Crosstrek.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
Chelsea was wonderful and gave me a very great deal which
Chelsea was wonderful and gave me a very great deal which I truly am thankful for she was kind and listen to everything. I said I’m very thankful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru Manchester. Please don't hesitate to reach out if there's anything additional we can do for you.
Everyone is so nice, very helpful.
Everyone is so nice, very helpful. And my salesman Robb explained the car very well to me. I am very happy with my car. All in all, it?s a very good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Ira Subaru Manchester. Feel free to reach out to us if you need anything. Have a wonderful day.
Squeezed me in after my transmission failed.
Squeezed me in after my transmission failed. Work was done by the next day. They gave me a veteran discount and even washed the car before I picked it up. Facilities are clean and communication is clear and prompt via phone, text, and email.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Prompt courteous service.
Prompt courteous service. Kept me informed on progress along with recommended needed services. Clean waiting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Ira Subaru is an excellent dealership with talented
Ira Subaru is an excellent dealership with talented service and sales professionals. I and my vehicle are always taken well care of and any and all service needs are communicated up front and then professional completed. Grat team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello David, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
They are very friendly and patient with quality work.
They are very friendly and patient with quality work. I also got free car wash. I am so happy I chose Ira Subaru in Manchester.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
It was amazing, Phil was great!
It was amazing, Phil was great! They did not try to scam us like other dealers and were honest which was very appreciated since I was young!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru Manchester. Please don't hesitate to reach out if there's anything additional we can do for you.