Old Orchard Nissan

(3,812 reviews)
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 213-9759 (847) 213-9759
Used (847) 929-1021 (847) 929-1021
Service (847) 929-1019 (847) 929-1019

Reviews

(3,812 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Old Orchard Nissan from DealerRater.

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I always get great service in every department.

I always get great service in every department. I have not been let down yet!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I got taken care of at my scheduled appointment time.

I got taken care of at my scheduled appointment time. Daniel H. kept me updated on the status of my car, until my car was ready for pick up. There were quite a few service repairs that were recommended and I choose the ones that were affordable to me that day. However, I checked my text messages later on that day and my service repair recommendations were deleted. I wanted to see again all what I needed to get done per the costs that were associated with each recommendation. Now I have no clue of what my car needs, other than a full set of new tires. Thank you,

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Coral, I left you a voice mail today and I also resent you your inspection via text as well as email for your records! Please give me a call or feel free to text/email you if you have any questions about the recommendations and costs. I am here to help you schedule your next appointment when you are ready as well. Thank you, Daniel Herrera (847)965-3460

I never have problems with appointments or services done.

I never have problems with appointments or services done. Highly recommend then and I will drive Nissan for ever.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was very helpful that I was warned about my brakes

It was very helpful that I was warned about my brakes being low. They did a good job and also quick turnaround.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Prices for other recommended services seemed high.

Prices for other recommended services seemed high. I will be pricing these out at other places

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Gary helped me and he was great.

Gary helped me and he was great. Would recommend him to anyone going into Martin Nissan

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Just sold my Subaru Legacy and everything went as planned

Just sold my Subaru Legacy and everything went as planned and very smoothly. Very impressed with the service from Mike Mazzuca. Helpful and considerate of my time.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was greeted by Gary and he was very pleasant to work

I was greeted by Gary and he was very pleasant to work with. He kept me in the loop and did a great job with my car

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Outstanding customer service which was professional and

Outstanding customer service which was professional and friendly is what we experienced during our recent purchase of a Nissan Murano Platinum by a dynamic sales person Ashton Howe. We did not feel rushed or pushed into our purchase. We are very satisfied with our trade and purchase and would highly recommend Martin Nissan in Skokie Illinois for anyone that's in the market of purchasing a new vehicle and/or trading in a old vehicle. Julia, Chris & Alex also had an intricate role in the trade and purchase agreement an were all simply great to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brian and all of the staff at Martin Nissan were

Brian and all of the staff at Martin Nissan were courteous, helpful and informative. I will definitely recommend the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.